Bartender l The Pepper Club at The English Hotel

Summary of Essential Job Functions

• Approach each guest interaction with the mindset of exceeding guest expectations.

• Responsible for all guest check transactions at bar including bank clarification, shift balancing and deposits.

• Achieve high beverage revenue and low beverage cost.

• Ensure every guest is greeted and orders are taken and executed right away.

• Clear tables as guests depart and when empty glassware is presented.

• Control guest checks and secure proper payment.

• Ensure back bar station and tabletops are free and clear of debris at all times.

• Perform side work as assigned by the food and beverage manager.

• Maintain the cleanliness of the bar area disposing of all waste, clearing and cleaning all glassware, and wiping down the bar and tables as needed and appropriate.

• Maintain proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet

• Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality.

• Greet guests in a courteous and friendly manner. Mix, garnish and present drinks using standard ingredient recipes and practicing prudent portion control.

• Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.  Ensure proper liquor controls are in place.

• Input orders into a register at the point of sale and create a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served.

• Receive cash from guests, make any change needed, verify validity of charges, record charges, and ensure vouchers are properly executed, in order to balance all monies. 

• Lock up and store all beverage, food and other equipment items; deposit cash drops and secure bank. 

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.
• Must be willing to cross-train on Front Desk

Preferred Qualifications

• One to three years’ experience as bartender, preferably prior experience as a supervisor.

• One year of high volume beverage service and customer service experience in the hospitality industry preferred.

• Thorough knowledge of liquor brands, liquor laws, and ability to communicate effectively with guest and department heads.

Abilities Required

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition. 
• Maintain a professional appearance and manner at all times.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
• Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.
• Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock.
• Ability to remember, recite and promote the variety of menu items.
• Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check.
• Ability to stand and work in confined spaces for long periods of time.
• Ability to establish and maintain effective working relationships with associates, customers and patrons.

Required Licenses, Permits or Certifications

• Employee must have or obtain a Food Handler’s Safety Training Card and a full liquor license prior to beginning employment.