Director of Sales & Marketing | HOTEL DU PONT

Director of Sales & Marketing

Location: HOTEL DU PONT – Wilmington, DE
Position Type: Full-Time | Executive Leadership

Are you a visionary sales and marketing leader who thrives in luxury hospitality? Are you passionate about building relationships, driving revenue, and crafting memorable guest experiences? If so, we invite you to be part of our transformation and take HOTEL DU PONT to new heights.

What You’ll Do:

• Lead & Inspire: Oversee all sales and marketing efforts, managing a high-performing team.
• Drive Revenue: Develop and execute strategic sales plans to maximize occupancy and profitability.
• Expand Our Reach: Identify and secure new business opportunities across corporate, group, and leisure segments.
• Elevate Our Brand: Leverage digital marketing, PR, and social media to enhance HOTEL DU PONT’s global presence.
• Strategize & Execute: Collaborate with Revenue Management to optimize pricing and maximize profitability.
• Engage & Represent: Build strong relationships with key clients, industry partners, and community stakeholders.
• Innovate & Adapt: Utilize emerging sales tools and data-driven insights to stay ahead of market trends.

Job Description

Title: Director of Sales & Marketing

Department: Sales & Marketing
Reports to: Managing Director
FLSA: Exempt

JOB SUMMARY:

Join a dynamic team of hospitality professionals dedicated to curating and delivering world-class hotel experiences. As the Director of Sales & Marketing at HOTEL DU PONT, you will be responsible for leading the hotel’s sales and marketing efforts to drive revenue, enhance brand awareness, and maximize profitability. This role requires a strategic, innovative, and results-driven leader who can manage, mentor, and inspire a high-performing sales and marketing team.

The ideal candidate is a visionary leader, a collaborative team player, and a proactive problem-solver who thrives in a fast-paced, luxury hospitality environment. They must be adept at leveraging emerging marketing technologies, data-driven insights, and creative sales strategies to generate business across multiple segments, including corporate, leisure, group, and events.

RESPONSIBILITIES & AUTHORITIES:

• Always deliver exceptional guest and client service with courtesy and professionalism.
• Foster a culture of integrity, innovation, and collaboration within the sales and marketing team.
• Lead by example to motivate and inspire team members to exceed revenue goals.
• Build and nurture strong relationships with clients, partners, vendors, and community stakeholders.

SPECIFIC DUTIES:

• Develop and implement strategic sales and marketing plans to achieve hotel revenue goals.
• Drive top-line revenue growth through proactive sales efforts and marketing initiatives.
• Identify, pursue, and secure new business opportunities across key market segments.
• Utilize digital marketing, social media, SEO, and analytics to enhance brand visibility and engagement.
• Oversee the hotel’s PR and brand positioning strategies to ensure consistency across all channels.
• Collaborate with the Revenue Management team to optimize pricing and maximize profitability.
• Establish and maintain relationships with key corporate and group clients, travel agencies, and industry partners.
• Monitor competitor activity and industry trends to adapt sales strategies accordingly.
• Lead, mentor, and develop the sales and marketing team, fostering a culture of success.
• Oversee all marketing materials, advertising campaigns, and promotional activities.
• Manage sales forecasts, budgeting, and expense control to ensure financial objectives are met.
• Represent the hotel at industry conferences, trade shows, and networking events.
• Coordinate with the Food & Beverage team to align sales efforts with event and catering strategies.
• Ensure all sales and marketing activities comply with brand standards and legal regulations.
• Drive revenue growth through innovative strategies, data-driven decision-making, and a hands-on leadership approach.

QUALIFICATIONS & SKILLS:

• Bachelor's degree in Hotel Management, Marketing, Business, or a related field preferred.
• Minimum 5 years of experience in luxury hotel sales and marketing leadership roles.
• Strong background in corporate, group, and leisure sales within a luxury or independent hotel setting.
• Proven ability to develop and execute high-impact sales and marketing strategies.
• Experience managing and developing sales teams to achieve revenue goals.
• In-depth knowledge of digital marketing, social media, and public relations in hospitality.
• Exceptional communication, negotiation, and relationship-building skills.
• Ability to analyze market trends, competition, and revenue data to drive decision-making.
• High-level proficiency in CRM systems, revenue management tools, and hotel sales software.
• Creative, strategic thinker who can pivot and adapt in a fast-paced environment.
• Passion for hospitality, guest experience, and luxury brand storytelling.

Why Join HOTEL DU PONT?

Be Part of a Historic Transformation: Lead the charge as we complete our stunning room renovations and redefine luxury in Delaware.

Work with the Best: Join a passionate team committed to excellence, innovation, and personalized guest experiences.

Industry Recognition: HOTEL DU PONT is an award-winning luxury destination, recognized for service excellence and hospitality leadership.

Career Growth & Development: A leadership role with autonomy, influence, and opportunities to make a lasting impact.

Awards Won by HOTEL DU PONT

• Best Delaware Hotels – S. News & World Report
• Best of Weddings – The Knot
• Best Historic Hotel – Philadelphia Style
• Best 15 Hotels for Food in the U.S. – Food & Wine
• Top 15 Things to Do in Wilmington – Southern Living
• Travelers' Choice Award – Tripadvisor
• Delaware’s Leading Hotel – World Travel Awards
• Finalist for the Annual Awards of Excellence – Historic Hotels of America

Awards Won by Le Cavalier at HOTEL DU PONT

• Top 10 Hotel Restaurants in the U.S. – USA Today
• Best Historic Restaurant Award Nominee – Historic Hotels of America
• Recognized for Excellence in Hospitality and Dining – Travel Leisure, Condé Nast Traveler, Forbes, Philadelphia Magazine, USA Today, Hospitality Design, Food & Wine

United States Presidents Who Have Visited HOTEL DU PONT

• Joe Biden
• John F. Kennedy
• Richard Nixon
• George W. Bush
• Barack Obama

WHO ARE WE?
ABOUT PM HOTEL GROUP
Awards Accolades:
• Recognized as a Best Place to Work in Hospitality as seen in Hotel Business (2019)
• Fastest Growing Private Companies in DC – Washington Business Journal (2020 2019)
• Inc 5000 – Fastest Growing Private Hospitality Companies (2019)

PM is PEOPLE-POWERED
At PM Hotel Group, we are passionate about fostering an environment that allows our associates to thrive. We create a culture dedicated to respect, teamwork, entrepreneurial spirit, and the drive to succeed. We encourage our associates to express themselves and their unique talents. We celebrate diversity and are committed to equity and inclusion.

PM Hotel Group is a top-15 hotel management company with over two decades of experience building relationships with brands, partners, and third-party hotel owners. We know that our greatest resource is our people, and this people-first mindset is at the heart of our corporate DNA.