Director Sales & Marketing|Hilton Melbourne|Melbourne, FL

Join a collaborative team of hospitality pros who are dedicated to curating and delivering hotel
experiences as unique as the city they call home. The Director of Sales is responsible for achieving optimal occupancy growth in existing accounts and generating new business all to maximize total revenue and
meet/exceed hotel profit objectives. In addition to being a proven salesperson, the DOS must effectively
manage, mentor, train and inspire a results-driven team to succeed. They provide critical direction in
determining sales strategies while aggressively pursuing and securing leisure/ transient and group
business to maximize hotel revenue. This role will oversee day-to-day operations of the hotel sales division including but not limited to direct sales efforts, strategic follow-up, sales administration, and ongoing training. They are responsible for developing the sales forecast for the annual budget.
The ideal candidate is a real people-person, collaborative, engaging, a problem solver able to pivot as
circumstances dictate and excited to innovate and adopt to changing business and travel conditions. The
DOS is a hotel leader who acts as an ambassador on property and embodies the hotel’s ethos and the
company’s “LIVE” spirit.
RESPONSIBILITIES AUTHORITIES:
• Always treats guests with courtesy and respect.
• Display honesty integrity.
• Be a hands-on do-er and inspirational leader able to motivate team members to drive for
success and exceed expectations.
• Build strong relationships with colleagues, partners, clients, and outside vendors.
SPECIFIC DUTIES:
• Achieve monthly top line revenue goals and increase the hotel’s STAR market share.
• Proactively sell the hotel through face-to-face appointments with customers, tele-prospecting,
etc.
• Leverage emerging tools and technology to prospect for new business and have working
knowledge of relevant programs
• Effectively utilize all systems to their maximum capacity including information input, reporting,
understanding how all systems work together and utilizing key data.
• Evaluate potential business opportunities for the hotel and coordinate as necessary with the GM
and Revenue Manager
• Comprehensive understanding of Food Beverage’s impact on the hotel's overall performance;
manages the mix of booked business accordingly.
• Builds relationships, contacts, and business intelligence. Demonstrates community spirit
through involvement in local and regional organizations.

• Leads by example and trains sales team members to saturate accounts for maximum results.
  • Participates with the budgeting process for top line revenue, group with Food Beverage mix as
  well as sales expenses.
  • Maintains awareness of the sales practices of the hotel's competitive set and is a "product
  expert" when selling against them.
  • Ensures adherence to all sales administrative processes and deadlines, including preparation
  and submission of reports, budgets, and/or internal communications.
  • Builds strong relationships and loyalty with top producing clients. Identifies and executes up-sell
  opportunities.
  • Effectively recruits, trains and mentors sales team members and fosters strong team culture.
  • Plans, organizes, leads, and/or participates in hotel meetings including staff meetings, sales
  meetings, etc. as part of the hotel’s executive team.
  • Other job-related duties may be assigned by the associate’s supervisor.
  WHAT ARE WE LOOKING FOR?
  • Creative I Collaborative I Enthusiastic I People Person
  • Proven, dynamic leader and self-starter.
  • Strong written and verbal communication skills.
  • Able to recruit and establish sales team.
  • Demonstrated problem solving and interpersonal skills.
  • Luxury and independent hotel experience preferred.
  • Ability to effectively deal with internal and external customers, some of whom will require
  high levels of patience, tact, and diplomacy to defuse anger and collect accurate information
  to resolve conflicts.
  • Local and regional market experience a plus.
  • Honesty, integrity, passion for hard work and success. Detail obsessed. Results driven.
  QUALIFICATIONS SKILLS:
  • Bachelor’s degree in Hotel Management, Travel/Tourism, Sales/Marketing or similar
  preferred
  • 5 years sales management experience in the hospitality industry, minimum 2 years with a
  luxury property
  • Previous experience as a luxury Hotel Sales Manager with a major luxury hotel brand
  preferred.
  • Minimum 2 years managing a team of sales managers (including outside/direct sales
  experience)
  • Experience in hotel and brand marketing
  • Some experience or understanding of catering sales required.
  ABOUT PM HOTEL GROUP
  Awards Accolades:
  • Recognized as a Best Place to Work in Hospitality as seen in Hotel Business (2019)
  • Fastest Growing Private Companies in DC – Washington Business Journal (2020 2019)
  • Inc 5000 – Fastest Growing Private Hospitality Companies (2019)
  PM is PEOPLE-POWERED

At PM Hotel Group we are passionate about fostering an environment that allows our associates to
thrive. Creating a culture dedicated to respect, teamwork, entrepreneurial spirit, and the drive to
succeed, we encourage our associates to express themselves and their unique talents. We celebrate
diversity and are committed to equity and inclusion.
A top-15 hotel management company, PM Hotel Group has over two decades of experience building
relationships with brands, partners, and third-party hotel owners. We know that our greatest resource is
our people, and this people-first mindset is at the heart of our corporate DNA.