What are the responsibilities and job description for the Front Office Manager | The Park Hotel Meadowlands | NJ position at PM New Logo?
What You’ll Do:
On a daily basis you will be responsible for:
- Overseeing the day-to-day operations of the front desk and associated functions. Ensure adherence to established procedures for all related activities by all supervised functions and personnel.
· Providing business expertise and strategic perspective to identify, evaluate, develop and drive guest services, understanding that extraordinary service and business decisions are not mutually exclusive.
· Overseeing and participating in guest registration and check out.
· Managing, training, and scheduling the Front Office staff
· Carrying out activities (night audit review, setting up group billing, making forecasts, controlling and placing orders for supplies, cross-departmental communication) required for the smooth functioning of the Front Office.
· Acting as a liaison between General Manager and staff
Where You’ve Been:
We’re looking for someone who has worked in hotels for at least two years and has an additional two years in a hotel leadership position (Manager ). Being a people-person is a must as you’ll be working with others constantly. You'll have some experience in coaching, mentoring, and teambuilding.
When You’re Here:
Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.
