Laundry Attendant | Hyatt House Orlando / International Drive

To ensure the proper washing and drying of laundry to keep PM Hotel Group's high standards of quality.

Summary of Essential Job Functions:

• Operate washing and drying equipment, and load and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications.
• Inspect all linen to ensure it is hair/stain free.
• Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor. 
• Ensure all linen that is old or torn is taken out of inventory and logged in discarded linen log.
• Ensure all linens are folded properly and kept as wrinkle free as possible.
• Set the proper drying and cooling times for different types of linen.
• Clean up machines and surrounding areas.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Required Abilities:

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
• Working knowledge of the use of laundry chemicals and different formulas, as well as effects on various types of linen.
• Ability to prioritize and organize work.
• Ability to lift, bend, stoop, push or pull heavy loads, and stand for long periods of time.
• Requires lifting bundles of linen weighing up to 75 lbs.
• Ability to push and/or pull wheeled carts weighing up to 100 pounds. 

Customer Satisfaction: 
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day. 

Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.

Safety & Security: 
The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE: 
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.