What are the responsibilities and job description for the Engineering Operations Associate position at PMG?
We are PMG
Named Ad Age Best Places to Work for 9 years in a row and Fast Company Best Workplaces for Innovators since 2022, PMG is a global independent marketing services and technology company that seeks to inspire people and brands that anything is possible. Driven by shared success, PMG utilizes business strategy and transformation, creative, media, and insights—as well as its proprietary marketing intelligence platform, Alli—to deliver cutting-edge digital solutions and innovative media strategies. Our team comprises over 900 employees globally, and our work for ambitious brands like Apple, Best Western Hotels & Resorts, CKE Restaurants, Experian, Intuit, Kohler, Nike, Sephora, Therabody, and Whole Foods spans 85 countries.
Who You’ll Be Working With
At PMG, we believe that innovation thrives when teams are empowered with the right tools, processes, and support. As an Engineering Operations Associate, you’ll join the Alli Data & Tech organization, a collaborative group of engineers and cross-functional professionals dedicated to building cutting-edge solutions for some of the world’s most ambitious brands.
In this role, you’ll work alongside talented and passionate teammates, helping streamline workflows, optimize processes, and foster collaboration across teams. You won’t just keep things running—you’ll play a critical role in creating an environment where innovation can flourish. By supporting the growth and success of our engineering teams, you’ll directly contribute to PMG’s mission of delivering impactful, data-driven solutions.
This isn’t just a behind-the-scenes role—it’s an opportunity to make a meaningful impact. You’ll grow your skills in Scrum methodologies, process management, and cross-functional collaboration while helping teams focus on what they do best: driving innovation and delivering real results. If you’re ready to be part of a team that values curiosity, creativity, and continuous improvement, we’d love to have you on board.
What You’ll Be Doing
Being part of PMG means joining a company culture that’s unmatched in digital. We're dedicated to working hard to serve our employees and clients, delivering value, results, and innovation—which often requires true grit and agility. We believe in taking care of ourselves and each other to continuously improve in every way.
In alignment with our core values to be inclusive and always change for the better, PMG is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer. We believe that we only change for the better by bringing diverse perspectives to our company. PMG recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Named Ad Age Best Places to Work for 9 years in a row and Fast Company Best Workplaces for Innovators since 2022, PMG is a global independent marketing services and technology company that seeks to inspire people and brands that anything is possible. Driven by shared success, PMG utilizes business strategy and transformation, creative, media, and insights—as well as its proprietary marketing intelligence platform, Alli—to deliver cutting-edge digital solutions and innovative media strategies. Our team comprises over 900 employees globally, and our work for ambitious brands like Apple, Best Western Hotels & Resorts, CKE Restaurants, Experian, Intuit, Kohler, Nike, Sephora, Therabody, and Whole Foods spans 85 countries.
Who You’ll Be Working With
At PMG, we believe that innovation thrives when teams are empowered with the right tools, processes, and support. As an Engineering Operations Associate, you’ll join the Alli Data & Tech organization, a collaborative group of engineers and cross-functional professionals dedicated to building cutting-edge solutions for some of the world’s most ambitious brands.
In this role, you’ll work alongside talented and passionate teammates, helping streamline workflows, optimize processes, and foster collaboration across teams. You won’t just keep things running—you’ll play a critical role in creating an environment where innovation can flourish. By supporting the growth and success of our engineering teams, you’ll directly contribute to PMG’s mission of delivering impactful, data-driven solutions.
This isn’t just a behind-the-scenes role—it’s an opportunity to make a meaningful impact. You’ll grow your skills in Scrum methodologies, process management, and cross-functional collaboration while helping teams focus on what they do best: driving innovation and delivering real results. If you’re ready to be part of a team that values curiosity, creativity, and continuous improvement, we’d love to have you on board.
What You’ll Be Doing
- Scrum Master Support: Facilitate sprint events across multiple engineering teams, advocating for the Scrum framework to keep projects on track and running efficiently.
- Cross-Functional Collaboration: Host monthly knowledge-sharing sessions, ensuring teams stay aligned and informed by maintaining clear communication across multidisciplinary groups.
- Process Improvement: Take ownership of operational processes, continuously identifying opportunities to enhance efficiency and optimize team workflows.
- Engineering Team Support: Help engineering teams stay focused by handling operational and non-engineering tasks, positively impacting team productivity and morale.
- Collaboration with Managers: Partner with engineering leaders to manage budgets and logistics for learning and development (L&D) opportunities and team onsite events.
- AI and Tech Tools: Leverage AI tools to streamline workflows, improve operations, and accelerate your own skill development.
- Security Standards: Assist with the annual SOC 2 Type 2 audit and ensure year-round adherence to security standards.
- Business Process Support: Collaborate with business function leaders to support the rollout of key initiatives, such as L&D programs, team recruiting, and other strategic efforts.
- A growth mindset with a passion for learning new tools, technologies, and processes.
- Highly organized and detail-oriented, with the ability to manage multiple priorities and meet deadlines.
- Self-motivated and proactive, with a problem-solving mindset that drives process improvements.
- A servant leadership approach, focused on enabling team success and collaboration.
- Excellent communication skills, with the ability to effectively collaborate across teams and communicate progress, challenges, and solutions.
- Bachelor’s degree or equivalent work experience.
- Based in Dallas-Fort Worth (DFW) or willing to relocate.
- Strong project management skills, with the ability to juggle multiple initiatives in a fast-paced environment.
- Willingness to travel between offices to support events and collaborate with teams as needed.
- Proficiency with Microsoft Office or Google Workspace, and familiarity with Atlassian tools (e.g., Jira, Confluence).
- Some experience with the Scrum framework through school projects, internships, or previous roles.
- Experience with contract management or reviewing legal documentation is a plus.
- Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.
- Generous PTO: Benefit from our generous paid time off policy to recharge and spend time with loved ones.
- Parental Leave: We provide paid parental leave to support your family during important life events.
- Retirement Plans: Plan for your future with our competitive 401(k) matching program.
- Fertility and Family Support: Access fertility benefits for all team members and their spouses.
- Pet Insurance: Protect your pet's health and your finances.
- Lifestyle Spending Accounts: Enjoy 100% company-funded accounts to promote healthy habits and well-being.
- Annual Bonus: All employees are eligible for an annual bonus.
- Volunteering Opportunities: Receive 8 give-back hours to volunteer in your local communities.
- AI Enterprise License: Access AI Enterprise accounts and participate in weekly AI training sessions to empower and ensure AI safety.
Being part of PMG means joining a company culture that’s unmatched in digital. We're dedicated to working hard to serve our employees and clients, delivering value, results, and innovation—which often requires true grit and agility. We believe in taking care of ourselves and each other to continuously improve in every way.
In alignment with our core values to be inclusive and always change for the better, PMG is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer. We believe that we only change for the better by bringing diverse perspectives to our company. PMG recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
