What are the responsibilities and job description for the Assistant Community Manager position at PMI San Diego?
PMI San Diego is a leading property management and real estate services company that is part of one of the nation’s largest property management franchise companies.
Job Description
A PMI Assistant Community Manager position is responsible for assisting the Community Managers in the management of the day-to-day operations of the communities in the assigned portfolio. The Assistant Community Manager reports directly to their assigned Community Managers, the Director of Community Management, and all other executive staff and is responsible for providing support to managers in the assigned portfolio. This includes, but is not limited to, communicating with homeowners, performing compliance inspections, and generating reports.
Responsibilities
- Responding to homeowner inquiries via telephone, email, other
- Updating homeowner account notes
- Sending and tracking violation letters and architectural request responses
- Creating community newsletters
- Creating and tracking maintenance work orders and insurance bids
- Supporting Community Managers in all functions such as attending meetings (2-3/month), scanning and filling documents, updating community websites, and generating monthly financial reports.
- Facilitating community inspections
- Organizing bids, contracts and other community documents
- Processing special mailings
- Managing vendor relationships
Qualifications
- Knowledge of HOA governing documents and financial reports
- Ability to maintain a high level of accuracy and organization dealing with homeowners
- Excellent interpersonal skills
- Analytical and problem solving skills
- Effective verbal and listening communication skills
- Computer skills including the ability to operate spreadsheets, word processing programs, e-mail at a high proficiency level
- Ability to type a minimum of 40 wpm
