Assistant General Manager (HOA)

Become the Best Part of PMP Management!

PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as Assistant General Manager, Laguna Village, Laguna Village, CA.

Who We Are

Property Management Professionals LLC. (PMP) is an industry leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Arizona, Utah and Texas. PMP delivers a boutique-style level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms.

PMP is one of the fastest growing management firms in each of our respective submarkets, which provides our team members’ a unique opportunity to develop and grow their careers. Our people-centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half.

To learn more about PMP and our unique company culture, we invite you to visit our social media platforms below:

Instagram/pmpmanage

facebook/pmpmanage

linkedin/company/pmpmanagement

Who We’re Looking For

PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.

Position Description: The Assistant General Manager will be located on-site at the management office to fulfill multiple responsibilities. This position will be the front facing contact for all board members, homeowners, and residents within the community. The ideal candidate will have a focus on key objectives to offer a level of service, expertise and knowledge that surpasses our client’s expectations.

Duties & Responsibilities:

• Assist Homeowner and residents with general inquiries and maintenance concerns.

• Obtain and prepare proposals for projects within the community.

• Preparing for Board Meetings including packet assembly, presenting proposals, and taking minutes.

• Updating association websites, including but not limited to: upload current documents, updating board member positions, posting meeting dates, posting minutes, and sending email blasts.

• Monthly billing

• Monthly newsletters

• Process and assist with architectural application process

• Update Action Item Tracker and follow up on pending items

• Create work orders to the appropriate vendor, follow up on status of work orders and update notes

• Additional duties as assigned

Required Qualifications:

• 4 Year College Degree preferred but not required

• 1-2 Years of experience in an administrative role

• Extraordinary customer service skills

• Exceptional writing and communication skills

• Proficient in Microsoft Word, Excel, and PowerPoint

• Proficient in reviewing and understanding budgets and financial statements

• Strong organizational skills

• An honest, responsible, optimistic, and enjoyable demeanor

CAI Certification