Front Desk Associate, SunRiver (HOA)

Become the Best Part of PMP Management!

PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as Front Desk Associate, SunRiver, ST. George, UT.

Who We Are
Property Management Professionals LLC. (PMP) is an industry leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Arizona, Utah, Texas and Colorado. PMP delivers a boutique-style level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms.

PMP is one of the fastest growing management firms in each of our respective submarkets, which provides our team members’ a unique opportunity to develop and grow their careers. Our people-centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half.

To learn more about PMP and our unique company culture, we invite you to visit our social media platforms below:
Instagram/pmpmanage
facebook/pmpmanage
linkedin/company/pmpmanagement

Who We’re Looking For
PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.

Position Description:
The Front Desk Associate serves an important and critical role by being able to directly serve the residents needs and questions by telephone, email and in person.

Duties & Responsibilities:

• Deliver extraordinary service to residents in a courteous, professional manner
• Assist residents with general questions including but not limited to billing, maintenance requests, reservations and activity scheduling
• Professionally communicate with residents, team members and vendors in person, via e-mail or phone
• Provide support to association’s clubs, events and groups
• Set up, lead, and take down events which may include moving large objects (i.e., tables, chairs, etc.)
• Utilize multiple software platforms to provide a variety of services and information to residents
• Embrace flexibility and change with additional duties that may be assigned in order to assist the community

Qualifications:

• High School Diploma or GED required
• A drive and passion to assist others
• HOA Management/Experience is a plus
• Ability to perform under deadlines and pressure combined with strong problem-solving skills
• Ability to multi-task in a fast-paced environment
• Motivated and self-starter
• Ability to build rapport with residents, team members and vendors
• Excellent written and verbal communication skills
• Proficient in Microsoft Word, Excel, Outlook and Windows
• Must be able to work a variety of shifts including but not limited to nights and/or weekends
• Able to carry and move items up to 30 pounds

Requirements: Customer Service, MSOffice

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person