Quality Assurance Specialist

Quality Assurance Specialist (QAS) – CTP FOIA Project

Location: Landover, MD

Status: Full-Time

Position Description:

This position requires an individual to perform quality control review of redacted trade secret and Personally Identifiable Information (PII) provided on Modified Risk Tobacco Product (MRTP) applications to ensure conformity to Freedom of Information Act (FOIA) exemptions to protect confidentiality in support of our customer at the Food and Drug Administration (FDA).

Required Qualifications:

· Bachelor of Science degree required, preferably in a health or science-related field.

· Ability to perform and prioritize multiple tasks in a team-oriented setting.

· Proficient with office automation tools such as Adobe Acrobat Pro and other common Microsoft Windows and Microsoft Office Suite desktop applications.

· Thorough organizational skills, analytical skills and an astute attention to detail.

· Possess excellent verbal and written communication skills.

· Must be able to work in a fast-paced electronic production environment.

· Possess or be able to obtain/maintain a Government Public Trust Security Clearance.

· One (1) year of office, records, or computer experience.

· Ability to type 40 words per minute with no more than two errors.

· Must be able to pass a clerical proof reading test.

Preferred Qualifications:

· Two (2) years of direct experience editing/redacting documents and/or specific knowledge Freedom of Information Act (FOIA) exemptions is a plus, but not required.

· Previous quality control and/or quality assurance experience or quality certifications such as Six Sigma is a plus, but not required.

Essential Functions:

· Analyze, comprehend, and validate editorial/redaction business rules and Standard Operating Procedures as they relate to Freedom of Information Act exemption requirements on MRTP applications.

· Provide constructive editorial/redaction performance feedback to other workgroups that performed first-level redactions on MRTP applications.

· Perform essential data entry of FOIA exemption syntax requirements to complete project deliverables.

· Escalate questionable MRTP applications as needed to solicit clarification on PII data that may require redactions to protect confidentiality.

· Complete Daily Activity Reports (DAR) to assist with daily, weekly and monthly contractual reporting requirements.

· Share suggested performance efficiencies and/or seek opportunities to integrate performance improvements via lessons learned or acquired experiences.

· Assist in the development and/or updating of business rules and Standard Operating Procedures to ensure successful performance outcomes are achieved.

Job Type: Full-time

Pay: $20.15 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor's (Required)

Experience:

• editing/redacting: 2 years (Required)

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Hyattsville, MD 20781 (Required)

Ability to Relocate:

• Hyattsville, MD 20781: Relocate before starting work (Required)

Work Location: In person

Salary : $20