What are the responsibilities and job description for the Banking Operations Specialist position at PNC Financial Services Group, Inc.?
About Us:
PNC Financial Services Group, Inc. is a forward-thinking financial services organization focused on delivering outstanding customer experiences and innovative solutions.
Job Title:
Banking Operations Specialist - Full Time Bank Teller Position
Job Summary:
This role involves providing exceptional customer service, accurately performing banking transactions, educating customers on new technology, and developing banking product referral opportunities.
Key Responsibilities:
- Deliver unique customer experiences aimed at improving financial wellbeing and creating loyalty
- Educate customers on alternatives available for financial interactions
- Identify banking opportunities during customer interactions and refer as appropriate
- Ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately
Requirements:
- Accuracy and Attention to Detail
- Addressing Customer Needs
- Banking Products
- Digital Awareness
- Effective Communications
- Fraud Detection and Prevention
- MATRIX MANAGEMENT
- Problem Solving
- Understanding Customer Needs
Benefits:
Our comprehensive benefits package includes medical, dental, and vision coverage, 401(k) with PNC match, pension, and stock purchase plans, back-up child/elder care, adoption, surrogacy, and doula reimbursement, and a robust wellness program with financial incentives.
