What are the responsibilities and job description for the Customer Experience Specialist position at PNC Financial Services Group, Inc.?
Role Summary
The Regional Banker/Teller will be part of the Regional Resource Team, based in Wildwood, New Jersey, supporting multiple branches in PNC's Shore Region of New Jersey Retail Market. The successful candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and adapt to changing priorities.
Key Responsibilities:
The Regional Banker/Teller will be part of the Regional Resource Team, based in Wildwood, New Jersey, supporting multiple branches in PNC's Shore Region of New Jersey Retail Market. The successful candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and adapt to changing priorities.
Key Responsibilities:
- Develop and implement strategies to increase customer engagement and retention.
- Collaborate with colleagues to achieve sales and customer satisfaction goals.
- Provide exceptional customer service, resolving issues promptly and professionally.
- Maintain accurate records and reports, ensuring compliance with regulatory requirements.
- Stay up-to-date with industry trends and best practices, applying this knowledge to improve customer experiences.
