What are the responsibilities and job description for the Financial Services Representative position at PNC Financial Services Group, Inc.?
Job Overview
PNC Financial Services Group, Inc. is a leading financial institution providing exceptional customer experiences and innovative banking solutions.
Key Responsibilities:
- Deliver unique customer experiences to improve financial wellbeing and create loyalty.
- Process various customer interactions and educate customers on alternatives for financial transactions.
- Identify opportunities for referrals to branch staff and leverage technology to meet customer needs.
- Apply product and procedural knowledge to solve customer problems and adhere to policies and procedures.
Requirements
- Customer Focused: Knowledgeable of values and practices that align customer needs and satisfaction as primary considerations.
- Managing Risk: Assessing and managing risks associated with business objectives and activities.
