What are the responsibilities and job description for the Financial Services Representative position at PNC Financial Services Group, Inc.?
Company Overview
PNC Financial Services Group, Inc. is a leading financial institution dedicated to providing exceptional customer experiences and delivering innovative financial solutions. We strive to foster an inclusive workplace culture where our employees feel valued, respected, and empowered to contribute to our success.
Salary
We offer competitive compensation packages that recognize the skills and qualifications of our employees. Our total rewards program includes a range of benefits designed to meet the diverse needs of our workforce.
Job Description
As a Branch Sales and Service Associate, you will play a critical role in strengthening customer relationships through proactive sales and service activities. You will work closely with customers to identify their financial needs and provide tailored solutions that drive loyalty and revenue growth. Your primary responsibilities will include:
Required Skills and Qualifications
To succeed in this role, you must possess strong communication and interpersonal skills, as well as a proven track record of building and maintaining strong relationships with customers. You should be able to work effectively in a fast-paced environment and adapt to changing priorities and deadlines. Key qualifications include:
Benefits
PNC offers a comprehensive range of benefits designed to support the diverse needs of our employees. These include medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, including select programs fully paid, and a robust wellness program with financial incentives. In addition, we offer generous paid time off, including maternity and/or parental leave, up to 11 paid holidays each year, 8 occasional absence days each year, unless otherwise required by law, between 15 to 25 vacation days each year, depending on career level, and years of service.
PNC Financial Services Group, Inc. is a leading financial institution dedicated to providing exceptional customer experiences and delivering innovative financial solutions. We strive to foster an inclusive workplace culture where our employees feel valued, respected, and empowered to contribute to our success.
Salary
We offer competitive compensation packages that recognize the skills and qualifications of our employees. Our total rewards program includes a range of benefits designed to meet the diverse needs of our workforce.
Job Description
As a Branch Sales and Service Associate, you will play a critical role in strengthening customer relationships through proactive sales and service activities. You will work closely with customers to identify their financial needs and provide tailored solutions that drive loyalty and revenue growth. Your primary responsibilities will include:
- Acquiring and deepening the branch customer base through various sales and service initiatives.
- Managing the customer experience by identifying opportunities to improve their financial well-being.
- Collaborating with ecosystem partners to grow customers' share of wallet and drive new revenue.
Required Skills and Qualifications
To succeed in this role, you must possess strong communication and interpersonal skills, as well as a proven track record of building and maintaining strong relationships with customers. You should be able to work effectively in a fast-paced environment and adapt to changing priorities and deadlines. Key qualifications include:
- Associates or equivalent degree, or comparable combination of education and experience.
- 3 years of relevant experience in sales, customer service, or a related field.
- Strong product knowledge and understanding of financial services.
- Ability to work independently and as part of a team.
Benefits
PNC offers a comprehensive range of benefits designed to support the diverse needs of our employees. These include medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, including select programs fully paid, and a robust wellness program with financial incentives. In addition, we offer generous paid time off, including maternity and/or parental leave, up to 11 paid holidays each year, 8 occasional absence days each year, unless otherwise required by law, between 15 to 25 vacation days each year, depending on career level, and years of service.
