What are the responsibilities and job description for the Personal Financial Consultant position at PNC Financial Services Group, Inc.?
The ideal candidate will acquire and deepen the branch customer base through proactive sales and service activities, managing the customer experience to improve their financial wellbeing.
They will collaborate with ecosystem partners to grow the customer's share of wallet and drive new revenue and customer loyalty.
Additionally, they will deliver a full PNC conversation with every client interaction, leveraging ecosystem partnerships and community Centers of Influence to acquire, expand, and retain relationships.
The successful candidate will also create customer loyalty and grow the customer share of wallet through a differentiated customer experience, performing lobby engagement activities to connect with customers and position PNC products to meet their needs.
They will apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively to drive customer loyalty.
Furthermore, they will manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.
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