What are the responsibilities and job description for the Retail Banking Professional position at PNC Financial Services Group, Inc.?
Responsibilities
Qualifications
- Develop and maintain strong relationships with customers to improve customer financial wellbeing and create loyalty.
- Process a high volume of customer banking transactions accurately and efficiently.
- Educate customers on new technologies and banking products to increase sales and customer satisfaction.
- Identify and refer banking opportunities to branch staff to increase revenue.
- Perform lobby engagement activities to connect with customers and promote PNC products.
- Apply product and procedural knowledge to solve customer problems and ensure compliance with policies and procedures.
Qualifications
- Customer Service
- Banking Operations
- Communication and Interpersonal Skills
- Problem-Solving and Critical Thinking
- Accuracy and Attention to Detail
