What are the responsibilities and job description for the Retail Branch Coordinator position at PNC Financial Services Group, Inc.?
The Lead Teller role at PNC Financial Services Group, Inc. offers a dynamic and challenging opportunity to develop your leadership skills and make a meaningful impact on customer satisfaction.
Responsibilities:
You will be responsible for:
- Coaching and Mentoring: Develop and lead training programs to enhance teller performance and customer satisfaction.
- Sales and Referrals: Identify opportunities to promote PNC products and services to customers, and refer them to branch staff as appropriate.
- Lobby Engagement: Engage with customers in the lobby, educate them on new technology, and assist with transactions.
- Problem Resolution: Utilize clear communication skills to resolve customer issues and concerns.
PNC's commitment to customer satisfaction and employee development sets us apart from other financial institutions. We offer a comprehensive range of benefits to support your well-being and career growth, including medical/prescription drug coverage, dental and vision options, life insurance, short and long-term disability protection, 401(k) matching, pension, stock purchase plans, and more.
