What are the responsibilities and job description for the Banking Operations Manager position at PNC Financial Services Group?
About the Role
This exciting opportunity at PNC Financial Services Group requires a highly motivated and experienced banking professional to lead our Retail Branch organization. As a Banking Operations Manager, you will oversee the day-to-day activities of the branch, ensuring smooth operations, efficient use of resources, and exceptional customer service.
Key Accountabilities:
- Manage branch staff, providing guidance, coaching, and training to ensure they meet performance expectations.
- Develop and implement business strategies to drive revenue growth, improve customer satisfaction, and reduce operational costs.
- Maintain compliance with regulatory requirements, internal policies, and procedures.
- Foster strong relationships with customers, community partners, and other stakeholders.
What We Offer
PNC provides a comprehensive range of benefits to support your career growth and well-being. Our benefits package includes medical, dental, and vision coverage, 401(k) plan, pension plan, and education assistance program.
