What are the responsibilities and job description for the Branch Manager position at PNC Financial Services Group?
**Job Title:** Branch Manager
As a Branch Manager within PNC's Retail Branch organization, you will play a key role in leading all aspects of branch performance.
**Responsibilities:**
- Drive revenue and customer loyalty through consultative interactions with clients and solutions that help them achieve financial well-being.
- Accountable for risk management and compliance.
- Utilize a branded sales process to achieve sales targets and customer loyalty.
- Grows branch revenue through the acquisition and share-of-wallet growth of consumer and business households and through collaboration with eco-system partners.
- Drives business banking results primarily through business development and community involvement activities.
- Coaches team members to confidently engage with customers in technology-enabled interactions, providing solutions and advice-oriented consultation that improves client financial well-being.
**Key Skills and Competencies:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
- People Management - Takes action to drive change and innovation that will transform our business.
- Sales Management - Utilizes a branded sales process to achieve sales targets and customer loyalty.
**Requirements:
- Bilingual Spanish preferred.
- No Degree required.
- Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
**About PNC:
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
