What are the responsibilities and job description for the Branch Team Leader position at PNC Financial Services Group?
Job Overview
PNC Financial Services Group is a leading provider of financial services, committed to delivering exceptional customer experiences. As a Branch Manager within our Retail Branch organization, you will play a pivotal role in driving revenue growth, customer loyalty, and team performance.
Key Responsibilities:
- Lead Branch Performance: Drive revenue growth through consultative interactions with clients, creating a differentiated customer experience and solutions that foster financial well-being.
- Risk Management and Compliance: Accountable for risk management and compliance, ensuring adherence to regulatory guidelines and established policies.
- Talent Development: Build a high-performing team through attraction, onboarding, coaching, and development of branch team members.
Requirements:
- Experience: 3 years of related experience, including roles in banking, sales management, or people management.
- Skills: Accountability, banking, client counseling, customer experience (CX), customer loyalty, decision making, people management, proactive approach, results-oriented.
- Competencies: Branch banking services, digital awareness, effective communications, managing multiple priorities, sales management.
PNC offers a comprehensive range of benefits to support your career growth and well-being, including medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension, and stock purchase plans.
