What are the responsibilities and job description for the Community Development Officer II position at PNC Financial Services Group?
Job Profile
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.
As a Community Development Officer II within PNC's Community Development Banking organization, you will be based in Columbus, OH. You will support the Central Ohio Markets.
Job Description
Leads business development activities with new and existing LMI clients to grow PNC sales, revenue and market share by working closely with nonprofit organizations. Interfaces with senior leadership within current and prospective client organizations to position the value of PNC and secure mutually beneficial partnerships. May mentor, coach and onboard team members and serve as subject matter expert. Responsible to work with branches and non-profit organizations that serve LMI customers, community development and community based organizations.
Build strong relationships with branches who service LMI areas and/or families by educating branch managers on their role in assisting PNC in meeting our CRA goals. Work directly with non-profit organizations to deliver financial education to their LMI families/communities and act as a key referral source by connecting them to our Retail and Business Banking partners.
Manage Community Development grant and sponsorship requests to ensure the greatest impact for both the communities in which we serve, and PNC.
Coordinate and administer LMI programs across the footprint, including Individual Development Accounts (IDA), PNC School Bank programs and Foundation Checking, while also providing financial education via train the trainer sessions to PNC employees and non-PNC facilitators.
Provide CRA database support by capturing all CRA-eligible PNC employee service activities, recording activities in the CDB service database, and working with Relationship Managers (RM) to identify loans/investments that are likely to be closed/booked for entry into the CRA database.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills Client Relationship Building, Community Development, Competitive Strategies, Customer Loyalty, Group Problem Solving, Negotiation, New Business Development, Relationship Management
Competencies Addressing Customer Needs, Customer Acquisition, Customer Experience Management., Effective Communications, Managing Multiple Priorities, Negotiating, Planning and Organizing, Sales Closing and Agreements, Sales Proposals and Presentations, Selling.
Work Experience Roles at this level typically require a university / college degree, with 3 years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education Bachelors
Certifications No Required Certification(s)
Licenses No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.
PNC Full-Time Benefits Summary
PNC Part-Time Benefits Summary
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.
As a Community Development Officer II within PNC's Community Development Banking organization, you will be based in Columbus, OH. You will support the Central Ohio Markets.
Job Description
Leads business development activities with new and existing LMI clients to grow PNC sales, revenue and market share by working closely with nonprofit organizations. Interfaces with senior leadership within current and prospective client organizations to position the value of PNC and secure mutually beneficial partnerships. May mentor, coach and onboard team members and serve as subject matter expert. Responsible to work with branches and non-profit organizations that serve LMI customers, community development and community based organizations.
Build strong relationships with branches who service LMI areas and/or families by educating branch managers on their role in assisting PNC in meeting our CRA goals. Work directly with non-profit organizations to deliver financial education to their LMI families/communities and act as a key referral source by connecting them to our Retail and Business Banking partners.
Manage Community Development grant and sponsorship requests to ensure the greatest impact for both the communities in which we serve, and PNC.
Coordinate and administer LMI programs across the footprint, including Individual Development Accounts (IDA), PNC School Bank programs and Foundation Checking, while also providing financial education via train the trainer sessions to PNC employees and non-PNC facilitators.
Provide CRA database support by capturing all CRA-eligible PNC employee service activities, recording activities in the CDB service database, and working with Relationship Managers (RM) to identify loans/investments that are likely to be closed/booked for entry into the CRA database.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills Client Relationship Building, Community Development, Competitive Strategies, Customer Loyalty, Group Problem Solving, Negotiation, New Business Development, Relationship Management
Competencies Addressing Customer Needs, Customer Acquisition, Customer Experience Management., Effective Communications, Managing Multiple Priorities, Negotiating, Planning and Organizing, Sales Closing and Agreements, Sales Proposals and Presentations, Selling.
Work Experience Roles at this level typically require a university / college degree, with 3 years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education Bachelors
Certifications No Required Certification(s)
Licenses No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.
- For more information, please click on the following links:
PNC Full-Time Benefits Summary
PNC Part-Time Benefits Summary
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
