What are the responsibilities and job description for the Customer Experience Associate position at PNC Financial Services Group?
Customer Focus
PNC is committed to delivering exceptional customer experiences that meet the evolving needs of our clients. As a Branch Sales and Service Associate, you will play a critical role in building and maintaining strong relationships with our customers, understanding their financial goals and objectives, and providing tailored solutions to meet their needs.
Key Responsibilities:
- Understand and address customer needs and concerns through effective communication and problem-solving skills
- Develop and maintain a deep understanding of PNC's products and services to provide expert advice to customers
- Identify and capitalize on sales opportunities to drive revenue growth and customer loyalty
- Work collaboratively with cross-functional teams to ensure seamless execution of sales strategies
Requirements:
To succeed in this role, you must have a bachelor's degree and relevant experience or product knowledge. Strong communication and interpersonal skills, as well as the ability to work effectively in a team environment, are also essential.
