What are the responsibilities and job description for the Customer Service Representative Teller position at PNC Financial Services Group?
Job Description
PNC Financial Services Group is seeking a highly skilled and customer-focused individual to fill the role of Full-Time Teller. In this position, you will be responsible for delivering exceptional customer service while accurately performing high-volume customer banking transactions.
Main Responsibilities
- Provide a unique customer experience by improving financial wellbeing and creating loyalty.
- Process various customer interactions, including educating customers on new technology.
- Identify banking opportunities during customer interactions and refer accordingly.
- Perform lobby engagement activities to connect with customers and position PNC products based on their needs.
Required Skills
- Customer Service: Providing exceptional service to meet customer needs and exceed expectations.
- Banking Products: Understanding and promoting PNC's banking products to meet customer needs.
- Risk Management: Identifying and mitigating risks associated with business objectives and activities.
