What are the responsibilities and job description for the Financial Services Associate position at PNC Financial Services Group?
Company Overview
PNC Financial Services Group is a leading financial institution committed to delivering exceptional customer experiences and fostering a culture of innovation and excellence. Our team of dedicated professionals shares a common goal: to make a positive impact on the lives of our customers and the communities we serve.
We strive to be a trusted partner, providing personalized financial solutions that meet the unique needs of our customers. Through our expertise and commitment to customer satisfaction, we aim to build long-lasting relationships and contribute to the economic growth of the regions we operate in.
Job Description
This role plays a critical part in our Retail Branch organization, responsible for providing top-notch customer service, processing transactions efficiently, and developing banking product referral opportunities through strong customer relationship skills.
The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment and maintain a high level of accuracy in their work.
Key Responsibilities
• Provide exceptional customer service, addressing customer inquiries and concerns in a timely and professional manner
• Process a variety of customer interactions, including deposits, withdrawals, and account transfers
• Educate customers on available financial products and services, identifying opportunities to promote PNC's offerings
• Maintain accurate records of customer transactions and interactions, ensuring compliance with regulatory requirements
Required Skills and Qualifications
This role requires a strong understanding of banking principles and practices, as well as excellent communication and interpersonal skills. The ideal candidate will also have the ability to work independently and as part of a team, maintaining a high level of productivity and accuracy in their work.
The following qualifications are required for this role:
• High school diploma or equivalent
• 1-2 years of experience in a related field, preferably in a banking or financial services environment
• Strong knowledge of banking products and services
• Excellent communication and problem-solving skills
• Ability to work effectively in a fast-paced environment
Benefits
PNC offers a comprehensive range of benefits to support the health, wellness, and career development of our employees. These include medical, dental, and vision coverage, employee assistance programs, retirement savings plans, and more.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer experiences and contributing to the success of our team, we encourage you to apply for this exciting opportunity.
PNC Financial Services Group is a leading financial institution committed to delivering exceptional customer experiences and fostering a culture of innovation and excellence. Our team of dedicated professionals shares a common goal: to make a positive impact on the lives of our customers and the communities we serve.
We strive to be a trusted partner, providing personalized financial solutions that meet the unique needs of our customers. Through our expertise and commitment to customer satisfaction, we aim to build long-lasting relationships and contribute to the economic growth of the regions we operate in.
Job Description
This role plays a critical part in our Retail Branch organization, responsible for providing top-notch customer service, processing transactions efficiently, and developing banking product referral opportunities through strong customer relationship skills.
The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment and maintain a high level of accuracy in their work.
Key Responsibilities
• Provide exceptional customer service, addressing customer inquiries and concerns in a timely and professional manner
• Process a variety of customer interactions, including deposits, withdrawals, and account transfers
• Educate customers on available financial products and services, identifying opportunities to promote PNC's offerings
• Maintain accurate records of customer transactions and interactions, ensuring compliance with regulatory requirements
Required Skills and Qualifications
This role requires a strong understanding of banking principles and practices, as well as excellent communication and interpersonal skills. The ideal candidate will also have the ability to work independently and as part of a team, maintaining a high level of productivity and accuracy in their work.
The following qualifications are required for this role:
• High school diploma or equivalent
• 1-2 years of experience in a related field, preferably in a banking or financial services environment
• Strong knowledge of banking products and services
• Excellent communication and problem-solving skills
• Ability to work effectively in a fast-paced environment
Benefits
PNC offers a comprehensive range of benefits to support the health, wellness, and career development of our employees. These include medical, dental, and vision coverage, employee assistance programs, retirement savings plans, and more.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer experiences and contributing to the success of our team, we encourage you to apply for this exciting opportunity.
