Demo

Infrastructure Architect Sr (ServiceNow)

PNC Financial Services Group
Pittsburgh, PA Full Time
POSTED ON 2/25/2025
AVAILABLE BEFORE 5/20/2025

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the companys success. As a Infrastructure Architect Sr within PNCs Technology organization, the preferred candidate will reside and work in one of our Technology hub locations : Pittsburgh, PA; Strongsville, PA or Dallas, TX or Birmingham, AL or Phoenix, AZ, Responsibilities require time in the office with the opportunity for remote work at the managers discretion.

This Infrastructure Architect Sr position will be part of the ServiceNow Platform Strategy team which includes platform management, engineering, architecture, and governance functions. This role will primarily be focused on the governance pillar establishing and managing the standards to which our architecture function operates. This includes :

Documenting job aids, procedures, design templates, and patterns for the ServiceNow architecture practice

Collaborating with stakeholders across the team and external partners such as risk, enterprise architecture, and the business office for governance of the ServiceNow platform

Enforcing governance standards, establishing metrics, and risk appetite for approval by the ServiceNow Steering Committee and Technical Governance Board

Prepare process maps and identify risk events and compensating controls for the ServiceNow Architecture and Governance functions.

Review and consult on engineering standards for product documents, design specifications, and context diagrams.

This role is expected to be a senior leader on the team that will work autonomously and provide direction to others in alignment with the departments objectives, goals, and benefit metrics. The position is in office limited to a PNC technical hub location (ServiceNow Strategy and Product teams have members in all technical hub locations).

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

  • Defines design patterns for a company's common technology architecture structure.
  • Develops and monitors the organization's technology architecture and plays a leading role in the vision and development of the company's future technology.
  • Ensures infrastructure designs and upgrades are made in accordance with established standards, patterns, policies, procedures and software licensing agreements.
  • Identifies and establishes best practices for technology architecture, while providing expert advice on core infrastructure initiatives.
  • Interprets technology requirements; designs technology architecture and drives the adoption.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be :

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
  • Qualifications

    Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications / licensures needed to be successful in this position.

    Preferred Skills

    Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning, Risk Assessments, Technical Knowledge

    Competencies

    Accuracy and Attention to Detail, Application Design, Architecture, Architecture Modeling, Hardware Infrastructure, ITIL (Information Technology Infrastructure Library), Planning : Tactical, Strategic, Platform Architecture, Problem Solving, Systems Software Infrastructure, The Open Group Architecture Framework (TOGAF)

    Work Experience

    Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8 years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

    Education

    Bachelors

    Certifications

    No Required Certification(s)

    Licenses

    No Required License(s)

    Benefits

    PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include : medical / prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse / child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child / elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility : maternity and / or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

    To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

    Disability Accommodations Statement

    If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include accommodation request in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

    At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

    Equal Employment Opportunity (EEO)

    PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

    California Residents

    Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Infrastructure Architect Sr (ServiceNow)?

    Sign up to receive alerts about other jobs on the Infrastructure Architect Sr (ServiceNow) career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $154,597 - $194,610
    Income Estimation: 
    $172,688 - $210,712
    Income Estimation: 
    $170,589 - $211,671
    Income Estimation: 
    $178,619 - $225,190
    Income Estimation: 
    $86,891 - $130,303
    Income Estimation: 
    $103,114 - $138,258
    Income Estimation: 
    $118,163 - $145,996
    Income Estimation: 
    $120,777 - $151,022
    Income Estimation: 
    $129,363 - $167,316
    Income Estimation: 
    $86,891 - $130,303
    Income Estimation: 
    $129,363 - $167,316
    Income Estimation: 
    $145,845 - $177,256
    Income Estimation: 
    $147,836 - $182,130
    Income Estimation: 
    $154,597 - $194,610
    Income Estimation: 
    $86,891 - $130,303
    Income Estimation: 
    $81,253 - $112,554
    Income Estimation: 
    $89,966 - $112,616
    Income Estimation: 
    $95,407 - $122,738
    Income Estimation: 
    $103,114 - $138,258
    Income Estimation: 
    $86,891 - $130,303
    Income Estimation: 
    $154,597 - $194,610
    Income Estimation: 
    $172,688 - $210,712
    Income Estimation: 
    $170,589 - $211,671
    Income Estimation: 
    $178,619 - $225,190
    Income Estimation: 
    $86,891 - $130,303
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at PNC Financial Services Group

    PNC Financial Services Group
    Hired Organization Address Wilmington, DE Full Time
    Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the market...
    PNC Financial Services Group
    Hired Organization Address Overland Park, KS Full Time
    Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the market...
    PNC Financial Services Group
    Hired Organization Address Overland Park, KS Full Time
    Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the market...
    PNC Financial Services Group
    Hired Organization Address Pelham, AL Full Time
    Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the market...

    Not the job you're looking for? Here are some other Infrastructure Architect Sr (ServiceNow) jobs in the Pittsburgh, PA area that may be a better fit.

    AI Assistant is available now!

    Feel free to start your new journey!