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Loan Support Analyst Senior - Investor Reporting - Midland

PNC Financial Services Group
Overland Park, KS Full Time
POSTED ON 1/12/2025
AVAILABLE BEFORE 4/11/2025

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Loan Support Analyst Senior within PNC's Midland organization, you will be based in office with the PNC Midland footprint of Kansas City, Dallas, or Birmingham.

As a Loan Servicing Analyst Senior within PNC's Investor Reporting team, this position is primarily responsible for accurate and timely reporting and remitting funds as dictated by the related servicing agreements for the assigned contracts, while mitigating risk by meeting all regulatory and compliance requirements.

The successful candidate for Investor Reporting will have the following skills and characteristics :

  • Knowledge of basic financial calculations.
  • Ability to manage multiple tasks simultaneously.
  • Strong organizational skills.
  • Detailed oriented and personally accountable to meeting aggressive deadlines.
  • Strong problem-solving skills.
  • Ability to work independently.
  • Ability to thrive in a team environment, both as a team member and a team leader.
  • Ability to analysis and make quality decisions in a demanding but rewarding environment.

Job Description

  • Executes varied and complex transactions / processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for larger, more complex or sensitive assigned accounts or portfolio.
  • Processes and / or reconciles varied and complex transactions in accordance with established policies and procedures. Partners with internal and / or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio.
  • Ensures the appropriate materials and documentation are available to complete transactions. May assist with training / coaching of new hires. May serve as a subject matter resource for the team.
  • Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received.
  • Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.
  • PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be :

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
  • Qualifications

    Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications / licensures needed to be successful in this position.

    Preferred Skills

    Analytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation Strategies

    Competencies

    Accuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Operational Functions, Problem Management Process, Products and Services, Standard Operating Procedures

    Work Experience

    Roles at this level typically require a university / college degree with

    Education

    Bachelors

    Certifications

    No Required Certification(s)

    Licenses

    No Required License(s)

    Benefits

    PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include : medical / prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse / child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child / elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

    In addition, PNC generally provides the following paid time off, depending on your eligibility : maternity and / or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

    To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

    Disability Accommodations Statement

    If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

    At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

    Equal Employment Opportunity (EEO)

    PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

    California Residents

    Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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