What are the responsibilities and job description for the Retail Banking Manager position at PNC Financial Services Group?
About the Role
We are seeking an experienced Branch Manager to join our Retail Branch organization. As a key member of our team, you will be responsible for driving revenue growth, customer loyalty, and team performance.
Key Responsibilities:
- Drive Revenue Growth: Develop and implement strategies to drive revenue growth through consultative interactions with clients.
- Build High-Performing Teams: Attract, onboard, coach, and develop branch team members to ensure they have the skills and knowledge needed to succeed.
- Manage Risk: Ensure adherence to regulatory guidelines and established policies, taking ownership of risk management and compliance.
Requirements:
- Experience: 3 years of related experience, including roles in banking, sales management, or people management.
- Skills: Accountability, banking, client counseling, customer experience (CX), customer loyalty, decision making, people management, proactive approach, results-oriented.
- Competencies: Branch banking services, digital awareness, effective communications, managing multiple priorities, sales management.
PNC's commitment to diversity, equity, and inclusion drives our hiring process, ensuring that we attract and retain top talent from diverse backgrounds.
