What are the responsibilities and job description for the Retail Banking Specialist position at PNC Financial Services Group?
PNC Financial Services Group is committed to delivering exceptional customer experiences and fostering a culture of inclusivity. As a Personal Banker, you will play a vital role in building strong relationships with our customers, providing personalized financial solutions that meet their unique needs.
Key Responsibilities:
- Acquire and deepen customer relationships through proactive sales and service activities
- Manage customer experiences by identifying opportunities to improve their financial wellbeing
- Collaborate with ecosystem partners to grow customer share of wallet
Requirements:
- Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service
- Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving
- Proactive Sales, Retail Lending, Selling, Understanding Customer Needs
To succeed in this role, you must possess excellent communication skills, be able to work effectively in a team environment, and have a passion for delivering exceptional customer experiences.
