What are the responsibilities and job description for the Strategic Treasury Relationship Manager position at PNC Financial Services Group?
PNC Financial Services Group is committed to delivering exceptional customer experiences and fostering a culture of inclusivity and respect.
Role Overview
As a Treasury Management Officer II within PNC's Treasury Management Commercial Sales organization, you will be based in Ohio.
Key Responsibilities
- Develop and maintain strong relationships with clients to grow sales, revenue, and market share, meeting relevant sales goals. Work closely with clients who require moderate risk management and have complex needs, typically under moderate supervision.
- Create and expand client relationships to generate revenue and deepen their share of wallet. This includes originating, analyzing, negotiating, and documenting non-credit products and services.
- Manage risk/return and drive quality for new and existing clients, identifying and mitigating various types of risks, such as regulatory, reputational, and operational risks.
- Provide insights and ideas to clients based on an understanding of their needs and financial well-being, increasing client engagement and loyalty through strategic dialogue and opportunity quantification.
- Maintain a network of internal and external relationships to acquire new clients, expand existing ones, and enhance the client experience. Stay informed about PNC's full range of products and services and leverage reporting and sales tools to proactively identify and convert sales opportunities.
Competencies Required
- Business Acumen: Demonstrate a deep understanding of business operations, including finance, accounting, and economics.
- Client Relationship Management: Build and maintain strong, long-term relationships with clients to drive revenue growth and customer satisfaction.
- Customer Experience Management: Deliver exceptional customer experiences through proactive communication, empathy, and solution-oriented approaches.
- Decision Making and Critical Thinking: Analyze complex data, evaluate options, and make informed decisions that drive business results.
- Effective Communications: Articulate complex ideas clearly and concisely, both verbally and in writing.
- Industry Knowledge: Stay up-to-date on industry trends, regulations, and best practices to provide expert advice and guidance.
- Prospecting: Identify and pursue new business opportunities through targeted outreach and relationship-building efforts.
- Sales Negotiating: Develop and execute negotiation strategies to secure deals and drive revenue growth.
- Tech Savvy: Leverage technology to streamline processes, improve efficiency, and enhance the client experience.
Requirements
Candidates must demonstrate the necessary knowledge, skills, and abilities for this role. The listed skills, competencies, work experience, education, and certifications/licensures are essential for success in this position.
