What are the responsibilities and job description for the Business Systems Analyst - Contractor position at pnc?
Position Location: Hybrid (3 days/week in office) - Birmingham, AL (most preferred); Pittsburgh, PA (second preferred); Strongsville, OH; Dallas, TX; or Phoenix, AZ
Summary:
The main function is to analyze science, engineering, business and all other data processing problems for application to electronic data processing systems. Responsible for analyzing user requirements, procedures and problems to automate or improve existing systems and review computer system capabilities, workflow and scheduling limitations.
Job Responsibilities:
• Gather requirements from business units and translate those to programmers and developers.
• Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation.
• Confer with clients regarding the nature of the information processing or computation needs.
• Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared.
Must Have Technical Skills:
Jira
Visio
PowerPoint
Confluence
Advanced knowledge of Agile methodologies and frameworks
Proficiency in business process reengineering and optimization techniques, road mapping
Familiarity with release management processes and tools (Service Now)
Technical Diagramming techniques
Gherkin
Flex Skills/Nice to Have:
Dynatrace
Postman
Previous development experience.
Soft Skills:
Communicate across stakeholders effectively; written and verbally, in chat
Has empathy working with multiple team members
Comfortable working under pressure
The ability to motivate and empower team members
Strategic thinking and the capacity to align business objectives with technical solutions while considering long-term implications
*Emphasis on strong articulation as well as strong written and verbal communication of the English language.
Education/Experience:
• Bachelor's degree in a technical field such as computer science, computer engineering or related field required or equivalent work experience required. MBA or other related advanced degree preferred.
• 3-5 years experience required.
