What are the responsibilities and job description for the Business Systems Analyst Sr - Contractor position at pnc?
Position Location: Hybrid (2-3 days/week in office) - 1st preference: Pittsburgh, PA; Phoenix, AZ; or Dallas, TX; 2nd preference - Strongsville, OH; or Birmingham, AL
Summary:
The main function is to analyze science, engineering, business and all other data processing problems for application to electronic data processing systems. A typical business systems analyst is responsible for analyzing user requirements, procedures and problems to automate or improve existing systems and review computer system capabilities, workflow and scheduling limitations.
Job Responsibilities:
• Gather requirements from business units and translate those to programmers and developers.
• Confer with clients regarding the nature of the information processing or computation needs.
• Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation.
• Interview or survey workers, observe job performance or perform the job to determine what information is processed and how it is processed.
• Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared.
• Consult with management to ensure agreement on system principles.
• Expand or modify system to serve new purposes or improve work flow.
Must Have Technical Skills:
Agile experience complete with user story creation
Data mapping experience for adding new tables/fields to systems or for passing data from one system to another
Ability to support stakeholder User Acceptance Testing
JIRA, Confluence and MS Office experience
Understand the development, testing, release cycle
Flex Skills/Nice to Have:
Genesys Cloud
Salesforce
Actimize
Soft Skills:
Strong communication skills and ability to work collaboratively in a team environment.
Excellent analytical and problem-solving skills
Self-driven individual who does not need to be supervised, can work independently
Education/Experience:
• Bachelor's degree in a technical field such as computer science, computer engineering or related field required or equivalent work experience required. MBA or other related advanced degree preferred.
• 6-8 years experience required.
