What are the responsibilities and job description for the Validation Analyst position at PND NDCHealth Corporation?
CoverMyMeds(CMM) is looking for an experienced Analyst to join the Technical Solutions Validation team. The CMM Validation Team supports the overall business strategy and advances the quality of healthcare by implementing and validating innovative solutions with superior customer focus. This position will be responsible for supporting our CMS sponsor solution, True Out-Of-Pocket (TrOOP), that allows for coordination of benefits real-time with all Medicare Part D Plans, Hospice entities and Supplemental payers to Part D. This role will also have additional validation of configurations responsibilities across multiple products and platforms.
What You'll Do :
Principal Duties and Responsibilities :
Investigate Medicare Part D issues related plan re-certifications and enrollments
Assist payers or plans with connectivity to Part D Transaction Facilitator
Troubleshoots Financial Information Report (FIR) Transactions between the payer and Part D Transaction Facilitator
Provide Tier 2 support for customer issues related to CMS sponsor programs
Validate configurations and implement client and business partners for contracted services
Document all validation and configurations processes used to support contracted services
Peer reviews of other configuration validation processes
Facilitate ad hoc requests as needed (i.e. data requests)
Assist in research of technical issues and provide follow through on resolution of issues with contracted services
Interprets internal and / or external business rules and issues and recommends best practices
Follow all standard operating procedures and processes in order to deliver a world-class customer service experience for internal and external customers
Minimum Qualifications :
Degree or equivalent and typically requires 4 years of relevant experience
Critical Skills :
3 years technical implementation or technical solutions
3 years of healthcare industry experience
Experience troubleshooting and resolving technical issues
Strong time management and organizational skills
Preferred Skills :
Strong Communication skills (both written and oral) and a proven ability to effectively work closely with other team members and other business units required
Strong technical proficiency (MS Windows, Word, Excel, IE, etc.)
Excellent Problem-solving and troubleshooting skills
Additional Knowledge & Skills :
Self-starter with a drive to continuously improve processes and remove inefficiencies
Strong oral, written and presentation capabilities, with an ability to articulate complex technical information clearly
Passion for helping clients and employees achieve their goals
Adept at analyzing and using data to solve complex problems
Working knowledge of NCPDP telecommunication standard
Able to maintain high quality service delivery and documentation
Education :
Bachelor’s degree in Computer Science or equivalent experience
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please
Our Base Pay Range for this position
69,000 - $115,000
Salary : $69,000 - $115,000
