Receptionist

PNW Warehousing is one of the leading 3PL facilities serving the state of Washington. Our 150,000 sq ft of storage space is conveniently located between the Port of Seattle and the Port of Tacoma. PNW Warehousing is a reliable partner providing support to manufacturers and shippers in the Pacific Northwest. We focus on the importance of quality service and cost-effective solutions to meet the needs of each client. Modern equipment, convenient location and professional team come together to offer customized services, such as long-term and short-term storage, ECOM processing, reverse logistics, cross-dock reloads and freight repacking.

We are looking for a receptionist to join our growing team. The receptionist is responsible for answering phones and welcoming walk in guests. This person has a key role in the customer and vendor experience and ensuring that it is seamless. They are also responsible for administrative tasks and supporting other administrative roles.

Essential Duties and Responsibilities:

• Answer and direct all phone calls
• Greet all office guests, explain the visitor policy, and have them sign in 
• Manage, clean and organize the front desk
  
• Collect and sort all mail and packages
• Provide administrative support to all team members as necessary
• Answer guests' and employees' questions
  
• Perform light scheduling and coordination of carriers
• Decorate the office for holidays
• Provide occasional tours of the office
• Support the customer service representatives as needed
• Making phone calls on behalf of office employees
  
• Maintaining office supplies
• Scheduling meetings for employees
• Performing other duties as assigned

Required Qualifications:

   * High school diploma or equivalent

   * At least two years of customer service experience

   * Professional phone etiquette

   * Excellent verbal and written communication

   * Strong interpersonal skills

   * Problem solving skills

   * Strong data entry skills

   * Strong organizational skills

   * Proficiency with MS Office Suite

   * Strong attention to detail

   * Energetic personality

Success Factors / Job Competencies:

· Communication

· Customer / Client focused

· Initiative

· Work standards

· Teamwork

· Time management

· Stress management

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform the essential functions.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing and maintaining of office supplies is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Putting away supplies requires bending, reaching overhead and lifting up to 10lbs on an infrequent basis.

Work Environment:

This job operates in a warehouse environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Work Hours: 7 AM - 3:30 PM Monday - Friday, overtime as required

We are excited to share the base salary range for this position is $17-$21 per hour. PNW Warehousing takes into consideration applicants' qualifications, experience, education, geographic location, when determining a starting rate of pay. Employees receive 100% Employee Medical, Dental, Vision premium coverage. Employees receive accrued sick time at a rate of 1 hour for every 40 hours worked. Additionally, employees receive 1-week paid time off annually and 6 paid holidays.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities