What are the responsibilities and job description for the Maintenance Supervisor position at POAH Communities?
Maintenance Supervisor
ABOUT US
POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500 professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.
See our employees in action and how you can contribute to the mission!
POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500 professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.
See our employees in action and how you can contribute to the mission!
We are seeking a highly qualified individual to serve as a Maintenance Supervisor for Dom Narodowy Polski Apartments. This individual will be a bright and dynamic leader with hands-on experience and the demonstrated ability to successfully manage staff and oversee day-to-day operations. Dom Narodowy Polski Apartments is also known in Chicopee as The Polish Homes. The property includes two attached brick buildings with elevator access located in downtown Chicopee. The original building dates to 1910; a new construction building adjoins.
Dom Narodowy Polski Apartments: Dom Narodowy Polski | Apartments in Chicopee, MA
RESPONSIBILITIES
- Support the Property Manager (PM) by repairing and maintaining the physical conditions which meets building codes and those standards imposed by HUD and other housing regulatory agencies/ commissions.
- Ensure that work orders are managed through the Yardi software system and that they are completed within 24 hours of submission.
- Ensure that systems are in place or created to maximize resident and employee safety and health, and to preserve the physical assets.
- Manage resident relations / customer inquiries with the highest degree of professionalism.
- Seek opportunities to enhance communications and to build collaborative relationships with Regional Property Supervisor, fellow colleagues, Maintenance Technicians and vendors.
QUALIFICATIONS/REQUIREMENTS
Reporting to a Property Manager, the successful candidate will thrive in a team oriented environment and should possess the following:
Reporting to a Property Manager, the successful candidate will thrive in a team oriented environment and should possess the following:
- Three – Five years of direct experience (minimum) in property management and related fields (construction and acquisition/renovation).
- Some Post High School Education, Apprenticeship, or Supervised Technical Training Preferred
- Demonstrate ability and expertise in making electrical, plumbing, and carpentry repairs related to the general maintenance of a multifamily community.
- Successfully manage preventative and reactive maintenance obligations.
- Experience in managing vendor relationships for projects and routine maintenance, a plus
- Proficiency in the use of computers and mobile devices including Microsoft Outlook, Word, and Excel and Yardi financial reporting software.
- Confidence in creating effective solutions for how to deal with challenges or problems.
- Knowledge of HUD regulations, forms, inspection criteria/processes and the low income housing tax credit program as they relate to physical assets and customer service.
- Availability to work periodic flexible hours and overtime as may be required.
- Ability to travel by plane and automobile may be required.
- Must have a valid Driver’s License and automobile insurance coverage as use of personal vehicle may be required.
- Must be able to perform the following duties 66-100% of the time: be on feet, bend/stoop/squat/kneel, climb stairs, push/pull, reach above shoulder, climb ladders, grasp/grip/turn, finger dexterity, lift/carry up to 75lbs, be able to read and understand maintenance forms and warning labels.
BENEFITS AT POAH COMMUNITIES
POAH Communities prioritizes the wellbeing of you and your family by offering a comprehensive benefits package:
POAH Communities prioritizes the wellbeing of you and your family by offering a comprehensive benefits package:
- Health & Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts
- Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life & AD&D insurance; free financial coaching
- Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually.
- Paid Leave: 12 weeks Parental Leave; Bereavement; Jury Duty; Voting
- Incentives: Employee referral bonus, suggestion rewards, employee recognition programming
- Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications
Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at www.poahcommunities.com/careers.
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