What are the responsibilities and job description for the Chief Operating Officer position at Pocket Aces Cleaning, LLC?
We are seeking a dynamic and visionary Chief Operating Officer (COO) to oversee the operations of two innovative companies within our portfolio. Our first company is a leading apartment services provider specializing in cleaning, painting, and maintenance. The second is a cutting-edge proptech firm. Shyne Network is modernizing the make-ready process for multifamily. We are looking for an integrator who excels in leading diverse teams, with a strong focus on people-first leadership and operational excellence.
Role Overview:
The COO will be responsible for the strategic and operational management of both companies, ensuring alignment with our mission and vision. This role demands a leader with a robust background in operations management and a demonstrated ability to drive efficiency, innovation, and growth across both businesses. The ideal candidate will possess a strong people-first mentality, fostering a positive work environment that empowers and motivates employees.
Key Responsibilities:
- Strategic Leadership: Develop and execute strategic plans for both companies, aligning operational goals with overall business objectives. Drive growth and efficiency through innovative strategies and best practices.
- Operational Oversight: Manage day-to-day operations for both companies, ensuring seamless integration of services and processes. Optimize workflows, streamline operations, and implement systems to enhance productivity and customer satisfaction.
- Team Development: Lead, mentor, and inspire a diverse team of professionals across both organizations. Cultivate a collaborative and positive work environment that prioritizes employee well-being and professional development.
- Financial Management: Oversee budgeting, forecasting, and financial planning. Ensure financial targets are met and resources are allocated effectively to support business goals.
- Client Relations: Maintain strong relationships with key clients and stakeholders. Ensure high standards of service delivery and address any issues or concerns promptly and effectively.
- Innovation and Technology: Drive the adoption of new technologies and process improvements within the proptech and apartment services sectors. Stay ahead of industry trends and implement cutting-edge solutions to enhance operational efficiency.
- Integration and Synergy: Facilitate the integration of operational processes between the two companies, ensuring synergy and consistency in service delivery. Identify and leverage opportunities for cross-functional collaboration.
Qualifications:
- Strong track record of successfully managing and scaling operations in a multi-company or similiar environment.
- Excellent leadership skills with a people-first approach, demonstrating the ability to build and maintain high-performing teams.
- Exceptional strategic thinking and problem-solving abilities, with a focus on driving innovation and operational excellence.
- Solid financial acumen with experience in budgeting, forecasting, and financial analysis.
- Proficiency in leveraging technology to enhance business processes and customer experience.
- Outstanding communication and interpersonal skills, with the ability to build strong relationships with clients, employees, and stakeholders.
Why Join Us:
- Opportunity to lead and shape the future of two dynamic and evolving companies.
- Collaborative and supportive work environment with a focus on employee well-being and growth.
- The chance to make a significant impact in both the property services and proptech industries.
- If you are a forward-thinking leader with a passion for integrating operations and empowering teams, we invite you to apply for this exciting opportunity.