Podiatry Assistant Office Manager

Minimum of 2 years of experience in a PODIATRY office setting is required.

The Assistant Office Manager plays a vital role in ensuring the smooth and efficient daily operations of a busy podiatry office.

The ideal candidate is detail-oriented, highly organized, and capable of handling multiple responsibilities in a fast-paced medical setting.

Key Responsibilities:Administrative & Office Operations:

• Assist in managing the daily functions of the office, including scheduling, patient flow, and front desk operations.
• Supervise and support front desk and administrative staff, ensuring excellent customer service.
• Handle patient records, insurance documentation, and office correspondence while maintaining confidentiality.
• Handling payments/copays
• Maintaining communication with billing department and hospital as needed.
• Monitor office supplies and equipment, ordering as needed to ensure seamless operations.
• Assist in implementing office policies and procedures to enhance efficiency.
• Ensure compliance with HIPAA, OSHA, and other healthcare regulations.

Patient Services & Scheduling:

• Oversee patient appointment scheduling, confirmations, and follow-ups to minimize no-shows and maximize efficiency.
• Greet patients warmly, assist with check-in and check-out, and address inquiries professionally.
• Manage patient concerns, complaints, or feedback, escalating issues when necessary.
• Coordinate referrals, pre-authorizations, and medical record requests as needed.

Billing & Insurance:

• Assist in verifying insurance eligibility, processing claims, and handling billing inquiries.
• Work with insurance providers to resolve claim issues or denials.
• Collect co-pays, outstanding balances, and maintain accurate financial records.

Staff Supervision & Training:

• Provide training and support to front office staff, ensuring adherence to office protocols.
• Assist in creating work schedules and monitoring staff performance.
• Help with recruiting and onboarding new administrative employees when needed.

Technology & Office Systems:

• Maintain and update the electronic medical records (EMR) system.
• Troubleshoot minor IT issues and coordinate with technical support when necessary.
• Ensure that office communication systems (phones, emails, faxes) function properly.

Qualifications & Requirements:

• Experience: Minimum of 2 years of experience in a PODIATRY office setting, preferably in podiatry or another specialty practice.
• Skills & Competencies:
• Strong understanding of medical office procedures, insurance verification, and billing.
• Proficiency in EMR systems, Microsoft Office (Word, Excel, Outlook), and scheduling software.
• Excellent communication, interpersonal, and leadership skills.
• Ability to multitask, prioritize, and maintain organization in a busy environment.
• Knowledge of HIPAA and medical compliance regulations.

Work Environment & Schedule:

• Office setting within a podiatry practice practice.
• Typical work hours: Monday – Friday, with occasional evenings or weekends depending on office needs.

Qualifications

• Office management
• Administrative experience
• Office experience

Job Type: Full-time

Pay: $23.00 - $24.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Health insurance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $23 - $24