What are the responsibilities and job description for the Medical Front Desk Concierge and Office Assistant position at Podiatry Health Services?
Are you looking for a job where you get to set the mood for the office and help patients feel comfortable and well informed during their visit?
Are you outgoing? Do you like talking to people? If so, this might be the job for you.
We are looking for the right person whom excels and enjoys communicating with others by phone and/or in person. Must be well spoken, upbeat, empathetic and patient. Act as a receptionist, meeting and greeting patients, collecting co-pays, ensuring insurance information is correct as well as regularly calling on other doctor's offices and surgery centers for follow up and data gathering.
Excellent communication, customer service and relationship building skills. Organization and time management skills are essential, as you are part of the hub for patient intake and turn around. Attention to detail, assertive, flexible, tactful, discrete and diplomatic is a necessity. Ability to be proactive and use your initiative to see what needs to be done and doing it. Proficiency in standard software packages (eg. microsoft Word and Excel) and computer data entry.
Of course, this is a small office, so you have to be able to help in other areas too! Taking inventory, cleaning, making sure the office looks it's best. Do you have ideas on what could make it better? Tell the Doctor! We want a place that feels great to work in with a team that works well together.
Summary
As a Front Desk Concierge and Office Assistant, you will be the first point of contact for clients, providing exceptional customer service and administrative support. Your core skills in communication, organization, and computer literacy will be essential in managing multi-line phone systems and handling office tasks efficiently. With premium skills in office management and proficiency in Microsoft Office and EHRs, you will ensure smooth daily operations. Your relevant experience in data entry, calendar management, and customer support will contribute to a welcoming environment and enhance overall client satisfaction. Join our team to make a positive impact in our organization.
Responsibilities
- Greet and assist visitors at the front desk, ensuring a welcoming atmosphere.
- Manage multi-line phone systems, directing calls and taking messages as needed.
- Perform administrative tasks, including data entry, filing, and calendar management.
- Utilize Microsoft Office and Google Suite for document preparation and communication.
- Provide exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintain organization of office supplies and assist with office management tasks.
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $15 - $19