What are the responsibilities and job description for the Tour Guide position at Poe Baltimore, Poe House?
Local museum in West Baltimore is looking for part-time tour guides to join our team. Candidate must be punctual, personable, and have reliable transportation. Weekends, some holidays, and special events help required. Seasonal applicants (April - October) are welcome. Background check required.
Script and resource materials are provided and applicants are required to complete training (paid) before being assigned to guide tours independently.
Responsibilities
- Lead scheduled hourly tours and manage check-in/ticketing
- Participate actively in training programs and other opportunities in order to expand knowledge of the tours and strengthen interpretive skills.
- Guides welcome the public, promote tours, and direct visitors to facilities, exhibits, and other opportunities during special events
- Attend events, festivals and programs which promote tours and City resources.
- Participate in ongoing evaluation programs and data collection from tour participants.
- Respond to different groups of visitors (adults, school children, and families) by varying tour content and techniques.
- Help to ensure public safety by responding calmly and professionally to emergencies.
- Undertake light cleanup and hourly setup
- Maintain site safety protocol, including cleaning/disinfecting public areas
Qualifications
- Applicants must be 18 years or older. High School degree or GED required.
- Excellent speaking skills; especially the ability to succinctly express themselves. Public speaking or performance background beneficial.
- Complete vaccination record
- Strong interpersonal skills – must be able to make each visitor feel welcomed and engage with children.
- Sustained intellectual curiosity in Baltimore’s history and culture. Interest and/or experience in education, history, literature, museum studies, or a related field.
- Friendly attitude towards visitors, groups and staff and a strong team player. Individuals must be outgoing, articulate, and enjoy interacting with the public.
- Must be able to work independently and be dependable.
- Must be able to walk or stand for periods up to 90 minutes.
- Must be able to work in variable weather conditions, including summer heat.
- Must be able to speak at an acceptable volume.
- Must be able to attend required training.
- Background check
Compensation: Hourly pay is $15 per-hour, 3 hour minimum. Paid training $8.75 per hour. Uniform shirt provided. Bottoms may be any shade of khaki colored pants, cargo shorts or appropriate length skirt or shorts, and closed toes comfortable walking shoes.
Salary : $9 - $15