What are the responsibilities and job description for the Guest Experience Assistant position at Poetry Foundation?
Job Type
Part-time
Description
The Poetry Foundation is seeking a part-time guest experience assistant . The guest experience assistant will support program activities and daily operations as assigned, with a focus on guest relations, customer service, and event support.
Job Responsibilities
- Support the operations of the reception desk, exhibition area, and other public spaces, working in coordination with Programming and Library staff;
- Provide high-quality hospitality and customer service in person, over the phone, during events, building tours, and visits;
- Assist with administrative functions.
Schedule
The guest experience assistant will work 10 hours per week , five hours on Thursday afternoons / evenings and 12-5 PM on Saturdays. The guest experience assistant is required to work onsite at the Poetry Foundation.
Compensation : $19 / hour
Requirements
A well-matched candidate will bring the following experience and skills :
Priority consideration will be given to applications received by March 5, 2025.
If you require a reasonable accommodation to complete this application due to a disability, please e-mail us at hr@poetryfoundation.org .
Equal Opportunity : The Poetry Foundation values the perspectives and talents of a diverse staff and is committed to creating a workplace where employees thrive both personally and professionally. The Foundation is an equal opportunity employer and employs personnel without regard to race, color, age, pregnancy, religion, sex, sexual orientation, gender identity and expression, national origin, veteran status, marital status, disability, or any other bases protected by law.
Salary Description
19 per hour
Salary : $19