What are the responsibilities and job description for the IT System Administrator position at Point Blank Enterprises Inc?
Essential Duties and Accountabilities:
- Server administration, including backups, security management, user account management, email systems, and internet access.
- Collaborates with the VP of Information Technology to plan, implement, and support the network and computing infrastructure plan.
- Supports voice communications.
- Provides network and server support by researching, analyzing, and resolving associated problems.
- Performs administrative functions on systems as needed for implementation, support, and maintenance.
- Monitors the performance and capacity of systems and implements modifications and upgrades as required.
- Assists management with IT solutions to ensure target objectives are met.
- Works with the IT team to find solutions for various project and operational needs.
- Develops, enforces, and maintains installation and configuration procedures.
- Performs regular security monitoring to identify any possible threats or intrusions.
- Applies OS patches on a monthly basis and upgrades administrative tools and utilities as necessary.
- Maintains data center environmental and monitoring equipment.
- Suggests areas for improvement in internal processes along with possible solutions.
- Initiates and implements improvements in all areas of IT responsibility.
- Serves as the main point of contact on all IT-related matters for all company facilities.
- Ensures company assets and software licensing are maintained and used responsibly.
- Adheres to the company’s safety and quality standards.
- Maintains a safe and clean work area.
- Performs other related duties as required and assigned.
Qualifications:
- U.S. Citizen or Permanent Resident status required by ITAR.
- Bachelor’s degree in Information Systems, Computer Science, or a related field.
- Minimum of two (2) to five (5) years of experience in supporting a network environment.
- Experience with disaster recovery plans and implementation.
- Expert knowledge as an OS administrator.
- Experience: 3 years with Windows Server.
- Previous expert-level experience supporting Microsoft Exchange 2016/2019 and Office 365 (Mailbox maintenance), Microsoft IIS.
- Expertise and proficient experience with Microsoft server products and VMware technologies (e.g., Hyper-V, DFS, Active Directory, Exchange/O365, VMware).
- Practical working knowledge of SCCM and its functionality.
- Proficient in TCP/IP networking and related network services (e.g., DNS, SMTP, DHCP, Load-Balancers).
- Must be self-motivated and able to work in a team environment.
- Must have expert-level troubleshooting skills, with the ability to determine the root cause of a problem and identify and resolve systemic issues.
- Ability to manage multiple tasks while effectively focusing on priority issues.
- Previous competent experience supporting an Enterprise Backup system.
- Bonus: Master’s degree with a concentration in technology.
- Nice to have: CompTIA A , Network , Security , Microsoft MCSA Admin, or MCSE Core certifications.
- Expert-level firewall configuration experience.
