Cannabis Consultant Supervisor/Patient Consultant Supervisor

Cannabis Consultant Supervisor

Job Description

Customer Interaction:
Acting as the face of the dispensary, greeting customers
Checking customers' identification documents to verify that they are of legal age. Provide excellent customer service to all customers.

Product Knowledge and Sales:
Maintain the highest level of knowledge on the products carried.
Providing recommendations on cannabis products based on customer requests and advising customers on
proper dosage and safety measures to follow.
Facilitating the sale
Ensuring the correct cash handling and discount applications are being followed.
Processing customers' payments using the dispensary's Point of Sale (POS) system.

Retail Operations:
Effectively follow the sales techniques provided by management.
Achieve sales goals and KPIs provided by management.
Assist management with all retail activities including, but not limited to: Stocking products, Counting
inventory, Assisting with delivery intake, Merchandising and displays, etc.
Oversee inventory management for accuracy and to maintain proper stock. Ensuring that the dispensary is always clean and well-organized.

Compliance and Safety:
Observe, coach, and evaluate employees' performance, provide constructive feedback and recognition.
Ensure compliance with federal, state, and local regulations. Follow formal policy for disciplinary issues and report all incidents to the General Manager
Ensure compliance with federal, state, and local regulations.
Maintain safety standards and follow all safety guidelines.

Additional Responsibilites:
Work with the inventory team to monitor and maintain inventory levels, ensure an assortment of products,
and communicate inventory action items with the General Manager.
Other duties as assigned.