What are the responsibilities and job description for the Appeals and Grievances Liaison position at Point32Health?
Job Description
We are seeking an experienced Appeals & Grievances Coordinator to join our team. In this role, you will support the Member Appeals and Grievances Department by assigning cases to specialists, entering data into the system of record, reviewing appeals for potential expedites, and classifying grievances and appeals. You will also track and ensure timely distribution of processes addressed by appeals and grievances specialists.
This is a fast-paced environment that requires strong organizational skills, excellent communication, and the ability to prioritize multiple tasks. If you have a passion for healthcare and enjoy working in a dynamic environment, we encourage you to apply.
Responsibilities
- Support the Member Appeals and Grievances Department by performing various administrative tasks
- Assign cases to specialists, enter data into the system of record, and review appeals for potential expedites
- Classify grievances and appeals, track and ensure timely distribution of processes addressed by appeals and grievances specialists
