Demo

Assistant Manager

Poke House
Alameda, CA Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/4/2025

The ideal Poke House candidate will :

  • Be a reliable, energetic, and motivated individual
  • Have a cheerful, friendly, and enthusiastic attitude and display a positive approach to all assignments
  • Love to help and serve customers and possess exceptional customer service skills
  • Have the ability to lead a team and maintain positive working relationships with all team members
  • Have the ability to maintain a professional appearance at all times
  • Be able to adapt to a fast-paced work environment with changing customer volume levels
  • Have the ability to speak clearly, listen attentively, and follow instructions
  • Have a complete understanding of all Poke House rules and regulations

Expectations & Responsibilities :

  • Ability to handle conflict
  • Ability to work a rotating schedule as needed
  • Ability to cover shifts due to call-offs
  • Ability to remain calm under pressure and stressful situations
  • Make and publish schedules every week
  • Conduct and send Weekly Reports to the Regional Manager regarding sales, labor, and progress of the store
  • Oversee employee training, and, when necessary, termination of employees with the guidance of the Regional Manager.
  • Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
  • Ensure compliance with operational standards, company policies, federal / state / local laws, and ordinances.
  • Conduct product quality checks by taste testing and inspecting food to ensure the quality of food is consistent and up to standards
  • Maintain a professional restaurant image such as proper staff presentation and appearance standards.
  • Assist in vendor and inventory ordering of products.
  • Ensure a positive guest experience.
  • Assist Store Manager with completing employee quarterly performance evaluations
  • Announce operational and procedural changes
  • Assist Store Manager in conducting monthly store meetings
  • Requirements :

  • At least 1 year of restaurant management experience(References will be requested)
  • At least 21 years of age (Assistant Manager)
  • Commit to working at least 3-5 days a week | Full Time (80 hours per pay period) overtime if needed
  • Be able to communicate in the primary language(s) of the work location
  • Manager Serv Safe certification paid for by Poke House (Within 90 days of employment)
  • Open and flexible availability (variable hours / days, including nights, weekends, and holidays, as needed)
  • Physical requirements : Long periods of standing, walking, and lifting (up to 25 lbs)
  • Poke House Perks :

  • Competitive Compensation
  • Flexible Scheduling
  • 401k
  • Employee Meal Program / Discount
  • We promote from within
  • Job Type : Part-time or Full-time

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