What are the responsibilities and job description for the Cashier/Customer Service position at Poke One Bismarck?
Job Overview
We are seeking a friendly and motivated Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while handling transactions and assisting with product inquiries. Your ability to engage with customers and create a welcoming environment will be key to our success.
Duties
- Greet customers warmly and provide assistance in a timely manner.
- Process transactions accurately using the POS system, including cash handling and credit card processing.
- Maintain a clean and organized checkout area, ensuring all stock is replenished as needed.
- Utilize basic math skills to handle cash and provide change efficiently.
- Engage in upselling techniques to promote additional products or services.
- Answer customer inquiries over the phone with professionalism and clarity, demonstrating excellent phone etiquette.
- Supervise junior staff members when necessary, ensuring adherence to company policies and procedures.
- Assist in stocking shelves and maintaining inventory levels to enhance customer experience.
Experience
- Previous experience in customer service or cashier roles is preferred but not required.
- Familiarity with cash handling procedures and basic math skills is essential.
- Knowledge of POS systems is a plus, along with experience in upselling techniques.
- Bilingual candidates are encouraged to apply, as this will enhance communication with a diverse customer base.
- Strong interpersonal skills and the ability to work collaboratively within a team environment are crucial for success in this role.
Join us in delivering outstanding service while being part of a dynamic team!
Job Type: Part-time
Pay: From $12.00 per hour
Benefits:
- 401(k)
Shift:
- Morning shift
Work Location: In person
Salary : $12