What are the responsibilities and job description for the Front of House Team Member, Customer Service, food maker position at Poke Poke Fish Bar?
Job Summary
We are seeking a dedicated and enthusiastic Front of House Team Member to join our dynamic restaurant team. Pay is competitive ands you will receive weekly tips up to $4.00/hr. extra. In this role, you will be the first point of contact for our guests, ensuring they receive exceptional service and a memorable dining experience. You will work in a fast-paced environment, handling various tasks from taking orders to assisting with food preparation, all while maintaining a friendly and professional demeanor.
Responsibilities
- Greet and welcome guests as they arrive, providing a warm and friendly atmosphere.
- Serve food and beverages promptly, ensuring quality and presentation standards are met.
- Assist with food preparation and kitchen duties as needed to support the culinary team.
- Maintain cleanliness and organization of the front of house area, including dining tables and service counters.
- Handle cash transactions efficiently while ensuring accuracy in processing payments. We use Clover as our POS system.
- Address guest inquiries or concerns promptly and professionally to enhance their experience.
- Collaborate with team members to ensure smooth operations during peak hours.
Skills
- Previous experience in the food industry or restaurant setting is preferred.
- Familiarity with Clover or similar point-of-sale systems is a plus.
- Knowledge of food handling and safety practices to ensure compliance with health regulations.
- Strong time management skills to handle multiple tasks efficiently in a fast-paced environment.
- Ability to work collaboratively as part of a team while also being self-motivated.
- Excellent communication skills to interact effectively with guests and team members.
- A passion for culinary arts and providing exceptional customer service.
Join us in creating delightful experiences for our guests while being part of an energetic team!
Job Type: Part-time
Pay: $18.50 - $19.25 per hour
Expected hours: 15 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Santa Clara, CA 95050 (Required)
Ability to Relocate:
- Santa Clara, CA 95050: Relocate before starting work (Preferred)
Work Location: In person
Salary : $19 - $19