What are the responsibilities and job description for the Customer Experience Specialist position at Polacheck's Jewelers?
Job Title: Customer Experience Specialist
About the Company
Polacheck's Jewelers is a luxury retailer committed to delivering exceptional customer experiences.
We are seeking a skilled customer experience specialist to join our team.
Job Description
This role involves creating and implementing strategies to enhance the customer experience.
The successful candidate will be responsible for developing and maintaining relationships with customers, providing exceptional service, and ensuring their needs are met and exceeded.
Responsibilities
- Develop and implement strategies to enhance the customer experience.
- Develop and maintain relationships with customers.
- Provide exceptional service to customers, ensuring their needs are met and exceeded.
Skills and Qualifications
- Excellent verbal and written communication skills.
- Exceptional interpersonal skills with a polished and professional appearance.
- Prior experience in luxury retail or customer-facing roles is preferred.
