What are the responsibilities and job description for the Jewelry Boutique Support Staff position at Polacheck's Jewelers?
Job Title: Jewelry Boutique Support Staff
About the Company
Polacheck's Jewelers is a luxury retailer seeking a skilled support staff member to join our team.
We pride ourselves on providing exceptional customer service and a unique shopping experience.
Job Description
This role involves serving as a critical point of contact for clients, providing them with exceptional service in a luxury retail environment.
The successful candidate will be responsible for managing the front desk, greeting customers, assisting with inquiries, scheduling appointments, and ensuring a smooth and welcoming atmosphere in the store.
Responsibilities
- Manage the reception area, ensuring it is tidy, well-organized, and presentable at all times.
- Answer phone calls, take messages, and direct calls to appropriate departments or individuals.
- Assist with data entry, filing, and maintaining customer records.
Skills and Qualifications
- Excellent verbal and written communication skills.
- Exceptional interpersonal skills with a polished and professional appearance.
- Prior experience in luxury retail or customer-facing roles is preferred.
