Cash Application Specialist

WHO WE ARE
Polaris Pharmacy Services is an industry leader in long-term and post-acute care pharmacy.

OVERVIEW

The Cash Application Specialist is responsible for working in conjunction with the accounting department to ensure daily deposits are posted to the system in a timely, organized, and accurate manner. They will also be responsible for keeping up-to-date on daily deposits by not being more than two days behind on average for posting daily deposits.

RESPONSIBILITIES

• Answer incoming phone calls promptly and consistently, following communication standards
• Reconcile and research outstanding cash, 835, 3rd party posting, 3rd party aging, and private pay
• Balance bulk payments from all payor classes to patient accounts and 3rd parties
• Process credit card transactions once the money is in the bank
• Run reports for posting and reconciling payments and credit card charges
• Reconcile zero balance EOBs when insurance companies recoup/pay in bulk with no payment received
• Note patient accounts when needed
• Follow all applicable government regulations, including HIPAA
• Comply with departmental policies regarding safety, attendance, and dress code
• Failure to adhere to consistent phone answering or the above responsibilities may result in disciplinary action, up to and including dismissal
• Other duties as assigned by Department Manager

QUALIFICATIONS

• High School diploma or equivalent
• Framework LTC & General computer knowledge & 10-key Number Entry preferred
• Knowledge of Sage preferred
• Able to read, write, speak, and understand the English language
• Able to work in a fast-paced environment
• Basic computer knowledge skills required
• Basic math and analytical skills
• Proficient in Microsoft Word, Excel, and Outlook required
• Customer Service
• Results-oriented
• Good organization/Attention to detail
• Able to work at a moderate speed
• Able to work during inclement weather
• Reliable
• Problem solver
• Able to work various shifts and days
• Adaptability to an ever-changing environment

PHYSICAL DEMANDS

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job:

• May sit or stand seven (7) to ten (10) hours per day

• The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, crouch, walk, crawl intermittently
• May be necessary to work extended hours as needed
• May lift and/or move up to 50 pounds
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role

HOLIDAY & PTO POLICY

• Paid holidays are provided annually, with 6 days offered each year, along with 5 sick days.
• Employees earn up to 10 PTO days each year, with rollover options and milestone bonuses.
• Employees have the option to cash out up to 10 PTO hours each quarter for added financial flexibility.

Please note we are a long-term care pharmacy open 24-hours, 7 days a week. And scheduled may change as determined by the needs of the business.

BENEFITS For full time employees

• Medical, Dental, Vision and Life Insurance

• 401 (k) (available for Part Time & Full Time EEs)
• Short-term and Long-term disability insurance
• Tuition reimbursement
• Personal Time Off (PTO)
• Competitive compensation, including annual performance evaluations and merit-based salary advancements.
• Career growth potential
• Annual on-site voluntary Flu Vaccine
• Employee referral bonus program