Scheduler

Hours: Monday to Friday 10am-6pm EST

Signio Specialty Pharmacy is seeking a detail-oriented, efficient individual to serve as the patient scheduler and welcome caller.

In this role, your primary responsibilities include accurate and timely scheduling and welcome calling of patients in compliance with HIPAA regulations and according to prescribed information from clinical providers and staff. To be successful in this role, you should have patient scheduling experience working within a clinical operations setting.

This position is full-time, on-site in the Rockaway, NJ

Duties for this position may include:

1. Schedules high volume client prescription refills according. Maintains daily, weekly and monthly follow up calls. Communicates schedules to appropriate team members. Provides a high level of customer service for all clients.

2. Receives and screens patient telephone calls or visits. Takes messages and provides information to clients or customers. Registers patients according to established protocol. Confirms client's identification and demographic information. Maintains client accounts and refers to business office as necessary.

3. Reviews schedule regularly and communicates any changes conflicts and other scheduling difficulties to appropriate personnel.

4. Prepares and distributes monthly scheduling reports to internal clients and management as assigned. Maintains electronic files, databases and records used to prepare master scheduling template documents. Prepares reports and correspondence as needed.

5. Performs clerical duties, such as data entry, filing, faxing, photocopying, distributing mail, and/or performs other incidental department tasks, as assigned. Covers other areas as needed.

6. Ensures patient's right to privacy, safety and confidentiality are maintained in accordance with HIPAA regulations.

7. Maintains a safe environment in accordance with compliance standards, policies and safety regulations. Ensures compliance with established infection control policies.

8. Performs insurance verification for patients.

9. Updates insurance and demographic information in Electronic Medical Record.

Performs other related duties as assigned or requested. Polaris Specialty Pharmacy reserves the right to add or change duties at any time.

JOB QUALIFICATIONS:

Minimum Education:

High school or equivalent

Minimum Experience:

1 year of related experience

Minimum Field of Expertise:

Experience working in a clinical, pharmacy or hospital setting. Experience scheduling appointments or refills. Knowledge of medical terminology. Knowledge of HIPPA compliance and various insurance types. Demonstrated interpersonal, written and oral communication skills. Ability to multi-task.

Preferred Experience:

1 years of related experience

Preferred Skills: Communication - written and oral skills Organization Scheduling

Required Applicant Documents:

· Resume/CV

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Rockaway, NJ (Required)

Ability to Relocate:

• Rockaway, NJ : Relocate before starting work (Required)

Work Location: In person

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Rockaway, NJ 07866: Relocate before starting work (Required)

Work Location: In person

Salary : $18