Plumbing Technician

Build your future with the Polestar!

For over 40 years, Polestar has been keeping our community comfortable with top-notch plumbing and HVAC services. As a proud, homegrown local business, we truly care about our customers and go the extra mile to deliver exceptional service. With a stellar 4.8/5 Google rating and 2,500 glowing reviews, we’re all about quality and customer satisfaction! Right now, we’re on the hunt for Plumbing Technicians who are passionate about customer service, dependable, and eager to grow with us. If you're ready to take your career to the next level, come be part of our team!

What we offer:

• $20-$35/hr. commission
• Paid time off after 90 days of employment
• 6 paid holidays.
• Biweekly pay.
• Company provided vehicle and gas card
• Company provided uniforms.
• Ability to dispatch from home.
• Tool account.
• Weekly training provided.
• A supportive and close-knit team that feels like family.
• Comprehensive benefits package including matching 401K, Medical, Dental, Vision, Accidental & Critical illness coverages.
• Paid $15,000 Life Insurance and Long-Term Disability coverage.

Duties/Responsibilities:

• Performs a variety of Journeyman-level plumbing tasks with demonstrated proficiency.
• Trouble-shoots a broad range of residential and commercial plumbing problems.
• Trouble-shoots plumbing problems concealed behind walls, in ceilings, attics, crawl spaces and underground.
• Repairs, replaces and installs plumbing fixtures, plumbing systems, faucets, toilets, water heaters, water lines, gas lines, sinks, showers, bathtubs, sprinklers, sump pumps, expansion tanks, re-circulating pumps, garbage disposals, dishwashers, ranges, ice maker lines, sump pumps and water purification systems.
• Performs drain cleaning services for sewer lines, kitchen and laundry lines, toilets, bathtubs/showers, sinks, and storm drains.
• Digs holes and trenches, cuts sheetrock, stucco and concrete to expose concealed leaks.
• Crawls under houses and in attic crawl spaces to inspect, diagnose and repair plumbing problems.
• Technician documents findings (including before and after photographs), recommendations, and completed work.
• Tests all completed work.
• Routinely keeps track of parts and supplies used on customer jobs and re-stocks inventory on service vehicle.
• Attends daily staff meetings, safety meetings, and participates in ongoing training.
• Conducts daily maintenance and safety check of service vehicle; reports any repair issues to immediate supervisor.
• Properly maintains tools and equipment and reports any service/repair issues to immediate supervisor.

Skills/Abilities:

• Extensive knowledge of plumbing systems and equipment.
• Must be knowledgeable of pipe threading equipment, electronic drain cleaning equipment, soldering techniques; installation, bending and sweating of copper pipe; installation of PEX, Kitec, ABS pipe, PVC. pipe and Fernco connections.
• Demonstrates strong trouble-shooting ability and problem-solving abilities, excellent customer service skills, analytical skills, technical plumbing skills.
• Must have ability to exercise sound judgment and work independently with minimal supervision.
• Knowledge of the safe operation of manually operated hand tools and power-driven hand tools and equipment, which may include: jackhammer, hydrojetter equipment, drain cleaning equipment, soldering tools, chop saw, sawsall, band saw, portable pipe threading equipment, drills, drill bits, hammer drill and sewer camera equipment.
• Ability to work after hours, over weekends, and on public holidays with short or no notice.

Education and Experience:

• High school diploma or equivalent required.
• Vocational/technical school training or apprenticeship preferred
• Ability to use power, hand and other plumbing related tools·
• Valid driver’s license and an excellent driving record.
• Excellent communication and customer service skills.
• Sales skills a must.
• Aptitude for technical knowledge with high level of attention to detail.